At a Glance
- Tasks: Engage customers and help them discover Grind's amazing coffee products.
- Company: Join the vibrant Grind team at Battersea Power Station.
- Benefits: Enjoy discounts, free meals, and social events while you work.
- Other info: Flexible hours with potential for longer-term opportunities.
- Why this job: Be part of a dynamic coffee culture and enhance customer experiences.
- Qualifications: Retail or customer service experience and a passion for coffee.
The predicted salary is between 14 - 14 £ per hour.
- GRIND is recruiting
- Seasonal Retail Assistant
- Fixed Term · Battersea Power Station Grind, United Kingdom
A bit about us.
Grind is a coffee company that lives in London.
Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery.
Our cafes and coffee shops are the beating heart of Grind, they are where it all began.
We're a bustling hub in the heart of London's most iconic places, known for serving our specialty coffee and renowned bottomless brunches.
A bit about the role.
We're looking for a confident, customer-focused Seasonal Retail Assistant to join our Battersea truck.
This is a sales-led role focused on helping customers discover Grind beyond their daily coffee - from bean to cup and pod machines to beans, pods, subscriptions, accessories and merch.
You'll understand what each customer is looking for, make thoughtful recommendations and spot opportunities to add to their purchase without making it feel like a hard sell.
This role is a 3-month fixed-term contract, with flexibility aligned to our Friday-Sunday opening hours, initially supporting the team during a period of increased seasonal demand.
While this is a fixed-term position, there may be opportunities to explore longer-term roles within the business depending on performance and future business needs.
Role responsibilities.
- Welcome customers and create a warm, knowledgeable Grind experience.
- Proactively start conversations and understand what each customer is looking for.
- Build strong knowledge of our coffee machines, blends, pods, subscriptions, accessories and merchandise.
- Confidently demonstrate products and help customers choose the right option for them.
- Recommend relevant add-ons and complementary products to increase basket value.
- Introduce customers to Grind subscriptions and other ways to enjoy Grind at home.
- Work towards sales targets including conversion, average transaction value and add-on sales.
- Keep retail displays stocked, organised and looking their best, supporting replenishment, product availability and smooth day-to-day retail operations.
- Bringing Always Focused, Never Finished to life through constant improvement, fresh thinking and innovation across every touchpoint of the customer journey.
You’ll have.
- Previous experience in retail, hospitality, customer service or sales.
- A natural ability to build rapport and start conversations with customers.
- Confidence recommending products, upselling and asking for the sale.
- A proactive, commercially minded approach with great attention to customer experience.
- An interest in coffee and enthusiasm for becoming an expert in Grind's products.
Diversity and Inclusion.
Grind is an equal opportunity employer and we value diversity at our company.
We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.
If there are any adjustments you need to help you bring your best self to an interview with us please let us know.
Benefits and Perks.
- Discounts online: Up to 40% off our retail line online.
- Spectrum
Life: Access our confidential Employee Assistance Program (EAP) for personal and professional support.
- Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations.
- Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites.
- Meals on Duty: Enjoy a staff meal on shifts over 6 hours.
- Social Events: Join us for team social events to connect and have fun.
Salary.
- Up to £14ph + Retail Sales Incentives
- #J-18808-Ljbffr
Seasonal Retail Assistant - GRIND employer: Battersea Academy for Skills & Employment (BASE) C.I.C.
At LAKRIDS by Bülow, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Sales Assistant, you'll not only enjoy a generous 50% staff discount on our gourmet liquorice but also benefit from comprehensive training and career development opportunities within our expanding international brand. Join us in our mission to spread the love for liquorice while working alongside passionate colleagues in a dynamic environment that values teamwork and creativity.
Contact Details:
Battersea Academy for Skills & Employment (BASE) C.I.C. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Retail Assistant - GRIND
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Seasonal Retail Assistant - GRIND
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Battersea Academy for Skills & Employment (BASE) C.I.C.:Don’t forget to personalise your application for Battersea Academy for Skills & Employment (BASE) C.I.C.! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Battersea Academy for Skills & Employment (BASE) C.I.C.
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Battersea Academy for Skills & Employment (BASE) C.I.C. offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Battersea Academy for Skills & Employment (BASE) C.I.C. and contribute positively during your temporary stint.
