Facilities & Guest Experience Associate

Facilities & Guest Experience Associate

Full-Time 12.8 - 12.8 £ / hour (est.) On-site
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At a Glance

  • Tasks: Keep our studio spotless and ensure a top-notch guest experience.
  • Company: Join the vibrant team at One City, located in Battersea Power Station.
  • Benefits: Earn £12.80 per hour and enjoy unlimited access to classes.
  • Other info: Flexible shifts with opportunities for weekend work.
  • Why this job: Be part of a dynamic environment where your efforts enhance member experiences.
  • Qualifications: Reliability and a passion for creating welcoming spaces.

The predicted salary is between 12.8 - 12.8 £ per hour.

One City at Battersea Power Station is seeking a reliable Facilities & Guest Experience Assistant to maintain a spotless studio, stock towels and amenities, and keep spaces performance-ready from open to close.

You will work closely with Front of House and the Studio Lead team to ensure a seamless member experience.

Shifts may start as early as 5:30am and run until 8:30pm, with regular weekend work.

The role offers £12.80 per hour and access to Unlimited One City classes as part of the package.

Facilities & Guest Experience Associate employer: Battersea Academy for Skills & Employment (BASE) C.I.C.

At LAKRIDS by Bülow, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Sales Assistant, you'll not only enjoy a generous 50% staff discount on our gourmet liquorice but also benefit from comprehensive training and career development opportunities within our expanding international brand. Join us in our mission to spread the love for liquorice while working alongside passionate colleagues in a dynamic environment that values teamwork and creativity.

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Contact Details:

Battersea Academy for Skills & Employment (BASE) C.I.C. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Facilities & Guest Experience Associate

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Battersea Academy for Skills & Employment (BASE) C.I.C.. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Battersea Academy for Skills & Employment (BASE) C.I.C.

Don't be shy about reaching out to Battersea Academy for Skills & Employment (BASE) C.I.C. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Facilities & Guest Experience Associate

Communication Skills
Attention to Detail
Time Management
Teamwork
Problem-Solving Skills
Adaptability
Flexibility

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Battersea Academy for Skills & Employment (BASE) C.I.C. and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Battersea Academy for Skills & Employment (BASE) C.I.C.

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!