Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver insights and reports for a key sporting client while managing project workflows.
- Company: Join Battenhall, a leading agency at the forefront of social media insights.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and creativity.
- Why this job: Make an impact in the sports industry by transforming data into compelling narratives.
- Qualifications: 3+ years in social media insights with strong analytical skills and a passion for sports.
The predicted salary is between 40000 - 50000 £ per year.
The Insights Team is central to everything we do at Battenhall, delivering social media audits, strategy, reporting, research, social listening and audience intelligence. The Insights Manager role will primarily focus on delivering insights and reports for one key sporting client, working with the Account Handling team to deliver these on time and to the best of our abilities. The Insights Manager will also work on a small number of ad-hoc projects including new business opportunities.
This role includes the management of key project workflows, leading on the delivery of our reporting, and being hands-on with day-to-day activities such as providing insights solutions for client briefs, bringing strategies and campaigns to life from the data, insights and analytics, and working closely with teams from Account Handling, Innovation, to Paid Media and Design.
Responsibilities
- Research and reporting, such as collecting, analysing, and interpreting data and insights from various sources to uncover trends, patterns, and consumer sentiment.
- Creating and managing regular performance reports (e.g. campaign, weekly, monthly and quarterly reports) for clients which inform current activity and future direction.
- Overseeing the delivery of projects on time, managing them alongside senior leads, and supporting juniors on delivering the work.
- Management of relevant tasks such as advanced data manipulation or visualisation working closely with our Innovation team.
- Managing social media audits, delving into industry and brand activity to assess strengths and weaknesses, and identify opportunities for retained clients and projects.
- Working with senior team members to make strategic recommendations across projects, including creation of KPIs to help guide our clients’ activity.
- Setting up searches and analysing online conversation to inform campaigns, strategies, and ongoing content creation.
- Analysing social media audiences and behavioural insights, identifying shifts in behaviours and trends.
- Monitoring online crises and issues via detection, setting up alerts, ongoing monitoring, and analysis of the conversation with a proficient set up of listening queries.
- Delivering compelling narratives and presenting visually engaging presentations and reports that successfully convey results, insights and recommendations.
- Using tools, platforms and social listening to find key individuals to support campaigns and objectives.
- Scoping out new insights projects for existing clients, and working with senior team members on new business opportunities.
- Demonstrating expertise and knowledge of social media by sharing the latest industry trends and updates.
Skills and qualifications
- Minimum 3 years of experience in a social media, digital comms, insights specialist agency, or working in a relevant department in-house.
- Experience of a wide range of social media platforms, including LinkedIn, Instagram, Facebook, X, YouTube, Pinterest, TikTok, and Reddit.
- Experience of working in data analysis and research, with strong quantitative and qualitative insights skills, including organic and paid social data analysis, creative analysis and desk research.
- Advanced Excel skills (pivot tables, VLOOKUP, Queries) to manage data.
- Experience in building sophisticated prompts for AI for use across data sets, using critical thinking to review outputs.
- A strong interest in or knowledge of sports, sports apparel, and accessories.
- Benchmarking and KPI creation, setting targets for future performance.
- Experience of using mixed methodologies to deliver work including audience analysis, and the creation of effective questionnaires, and facilitating focus groups with confidence and expertise.
- Experience in using social listening and social media management tools such as Meltwater, Khoros, Sprinklr, Sprout or Brandwatch.
- Confident in your abilities, able to share knowledge with the wider team, and develop your specialist skills.
- Outstanding verbal English, written, presentation, and interpersonal skills.
- Ability to manage scopes, timelines, resourcing and client budgets.
- Strong interpersonal skills virtually and in-person.
- Excellent attention to detail.
- Ability to work to deadlines and meet the demands of teams and clients, without compromising on quality.
- Work both independently and as part of a team, helping to identify improvements to ways of working where appropriate.
- Ability to work across multiple global accounts at the same time.
- A bonus if you have any SQL or programming experience.
Social Media Insights Manager employer: Battenhall
Contact Detail:
Battenhall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Insights Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your insights work, reports, and any cool projects you've done. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and their clients. Be ready to discuss how your insights can help them achieve their goals, especially in the sports sector. Tailor your answers to show you're the perfect fit!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Social Media Insights Manager
Some tips for your application 🫡
Show Your Passion for Insights: When writing your application, let your enthusiasm for social media insights shine through. Share specific examples of how you've used data to drive decisions or strategies in previous roles. We love seeing candidates who are genuinely excited about the work they do!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your expertise in social media platforms and data analysis.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Battenhall
✨Know Your Data
Make sure you brush up on your data analysis skills before the interview. Be prepared to discuss how you've collected, analysed, and interpreted data in past roles. Highlight specific examples where your insights led to actionable strategies or improvements.
✨Showcase Your Social Media Savvy
Familiarise yourself with the latest trends across various social media platforms. Be ready to discuss how these trends can impact client strategies, especially in the sports sector. Mention any tools you've used for social listening or audience analysis.
✨Prepare Compelling Narratives
Practice presenting your insights in a storytelling format. Think about how you can convey complex data in an engaging way. Bring along examples of reports or presentations you've created that effectively communicate results and recommendations.
✨Demonstrate Team Collaboration
Be ready to talk about your experience working with cross-functional teams. Share examples of how you've collaborated with account handling, innovation, or design teams to deliver projects on time. Emphasise your ability to manage workflows and support junior team members.