At a Glance
- Tasks: Lead insight-focused projects, analyze data, and create compelling reports for clients.
- Company: Join Battenhall, a dynamic agency at the forefront of social media insights.
- Benefits: Enjoy a collaborative global team environment with opportunities for professional growth.
- Why this job: Make an impact by transforming data into actionable strategies and narratives.
- Qualifications: 3+ years in social media insights; strong analytical and communication skills required.
- Other info: Diversity and inclusion are core values at Battenhall; UK work eligibility is a must.
The predicted salary is between 28800 - 42000 £ per year.
Insights Manager
Summary
The Insights team is central to everything we do at Battenhall, delivering social media audits, strategy, reporting, research, social listening and audience intelligence.
As an Insights Manager, you will work on a wide range of insight-focused client accounts, managing key projects and day-to-day activities, providing insight solutions for client briefs, working closely with not only the Insights team but also the account handling, Paid Media and Design teams, bringing strategies and campaigns to life from your findings.
Responsibilities
Working as part of a fast growing, global team, an Insights Manager’s responsibilities include, but are not limited to:
- Research and reporting, such as collecting, analysing, and interpreting data and insights from various sources to uncover trends, patterns, and consumer sentiment. This will include creating and managing regular performance reports (e.g. weekly, monthly & quarterly reports) for clients which inform current activity and future direction.
- Help manage social media audits, delving into industry and brand activity to assess strengths and weaknesses, and identify opportunities for retained clients and projects.
- Working with senior Insights team members, to make strategic recommendations across a variety of client accounts and projects, including creation of KPIs to help guide our clients’ activity.
- Social listening: analyse online conversation to inform campaigns, strategies, and ongoing content creation.
- Behavioural insights: analyse social media audiences and behavioural insights, Identify shifts in behaviours and trends.
- Monitoring online crises and issues via detection, setting up alerts, ongoing monitoring, and analysis of the conversation with a proficient set up of listening queries.
- Story telling:deliver compelling narratives and present visually engaging presentations and reports that successfully convey results, insights and recommendations.
- Influencer and key voice identification: using tools, platforms and social listening to find key individuals to support campaigns and objectives
- Help scope out new insights projects for existing clients, and work with senior members of the team to scope new business.
- Demonstrate your expertise and knowledge of social media by sharing the latest industry trends and updates.
Skills and qualifications
- Minimum 3 years experience in a social media, digital comms, insights specialist agency, or working in a relevant department in-house.
- Experience of a wide range of social media platforms, including, LinkedIn, Instagram, Facebook, X, YouTube, Pinterest, TikTok, and Reddit.
- Experience of working in data analysis and research, with strong quantitative and qualitative insights skills, including organic and paid social data analysis, creative analysis and desk research.
- Experience of using mixed methodologies to deliver work including, audience analysis, and the creation of effective questionnaires, and facilitating focus groups with confidence and expertise.
- Experience of using social listening and social media management tools such as Meltwater, Sprout or Brandwatch.
- Confident in your abilities, able to share knowledge with the wider team, and develop your specialist skills.
- You will need to demonstrate outstanding verbal English, written, presentation, and interpersonal skills.
- You will need to manage SoWs, timelines, resourcing and client budgets.
- You will have strong interpersonal skills virtually and in-person.
- You will need excellent attention to detail.
- You will need to demonstrate the ability to work to deadlines and meet the demands of teams and clients, without compromising on quality.
- Work both independently and as part of a team, helping to identify improvements to ways of working where appropriate.
- Ability to work across multiple global accounts at the same time.
Contact us
If you believe you’re the right candidate, please get in touch with us at , including your CV, cover letter, and any relevant examples or a portfolio of work.
Battenhall has a commitment to diversity, equality, and inclusion within the workplace. Please be eligible to work within the UK.
Insights Manager employer: Battenhall
Contact Detail:
Battenhall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights Manager
✨Tip Number 1
Familiarize yourself with the latest trends in social media analytics and insights. Being well-versed in tools like Meltwater, Sprout, or Brandwatch will give you an edge when discussing your expertise during the interview.
✨Tip Number 2
Prepare to showcase your experience with data analysis by bringing examples of past projects where you've successfully interpreted data to inform strategies. This will demonstrate your ability to deliver actionable insights.
✨Tip Number 3
Practice your storytelling skills! Be ready to present your findings in a visually engaging way, as this is crucial for conveying insights effectively to clients and team members.
✨Tip Number 4
Network with professionals in the industry and engage in discussions about social media trends. This can help you gain insights into what companies like Battenhall are looking for and may even lead to referrals.
We think you need these skills to ace Insights Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media, data analysis, and insights. Focus on specific projects where you've successfully delivered insights or strategies that align with the responsibilities of an Insights Manager.
Craft a Compelling Cover Letter: In your cover letter, express your passion for insights and social media. Mention specific tools and methodologies you have used, and how they relate to the role at Battenhall. Show enthusiasm for working with cross-functional teams.
Showcase Relevant Work Examples: If you have a portfolio or examples of past work, include them in your application. Highlight case studies where your insights led to successful campaigns or strategic recommendations, especially in social media contexts.
Highlight Soft Skills: Emphasize your interpersonal skills and ability to work both independently and as part of a team. Provide examples of how you've managed client relationships or collaborated with different departments to achieve project goals.
How to prepare for a job interview at Battenhall
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and how you've used insights to drive strategy. Bring examples of reports you've created or projects where your analysis led to actionable recommendations.
✨Demonstrate Social Media Expertise
Familiarize yourself with the latest trends across various social media platforms. Be ready to share your thoughts on how these trends can impact client strategies and campaigns.
✨Prepare for Behavioral Insights Discussion
Think about how you've previously analyzed audience behavior and trends. Be ready to discuss specific methodologies you’ve used, such as focus groups or surveys, and how they informed your insights.
✨Craft Compelling Narratives
Practice presenting your findings in a clear and engaging way. You may be asked to present a case study or example during the interview, so ensure you can convey complex information simply and effectively.