At a Glance
- Tasks: Lead a dynamic showroom team to smash sales targets and ensure customer satisfaction.
- Company: Join Bathshack, Ireland's largest online bathroom retailer with a family-run ethos.
- Benefits: Competitive salary, uncapped bonuses, birthday off, and exclusive staff discounts.
- Other info: Enjoy a collaborative environment with exciting career growth opportunities.
- Why this job: Make an impact in a vibrant team while developing your leadership skills.
- Qualifications: Proven experience in managing high-performing teams and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Are you a passionate and driven individual ready to lead?
Come and lead our fantastic Coleraine showroom team and take your retail career to the next level with Bathshack!
We’re Ireland's largest online bathroom retailer, with showrooms across Ireland and Northern Ireland. For over 15 years, we’ve been leading the way in stylish bathroom designs, exceptional service, and innovative solutions.
Responsibilities
- Lead the team to achieve showroom targets and KPIs, ensuring customer satisfaction is always at the forefront.
- Drive and develop your team to exceed sales targets while delivering excellent customer service.
- Take responsibility for showroom operations and ensure all business opportunities are maximised.
- Promote Bathshack’s full range of products and lead by example in the sales process.
- Oversee stock levels and ensure the showroom is always presented to its best.
- Build strong relationships with customers, offering expert advice and assisting with bathroom product queries.
- Be an advocate for the store in the local community, promoting our brand and presence in the marketplace.
- Be the keyholder for the showroom, managing opening/closing procedures and ensuring security.
Qualifications
- Motivated and driven with a passion for sales and people development.
- Able to adapt quickly to changes in targets and strategies, ensuring the team stays aligned.
- Organised with strong time management skills and the ability to thrive under pressure.
- An excellent communicator and coach with a high degree of emotional intelligence.
- People-focused, with strong interpersonal skills and the ability to foster a positive, collaborative team culture.
- Strong understanding of data and how to use it to drive sales performance.
- A high-performing sales leader with experience in managing and motivating teams.
- Able to work Saturdays and handle the occasional late-night opening.
- Proven experience of managing a high-performing team with consistent sales results.
- Strong leadership and coaching skills.
- Excellent communication and team engagement abilities.
Preferred Requirements
- An understanding of the bathroom market Bathshack operates in.
Benefits
- Competitive basic salary plus an uncapped bonus opportunity with incentives.
- Your birthday off – Celebrate your day, on us!
- Perks card – Enjoy exclusive discounts on retail, travel, and more.
- Staff discount – Because your bathroom deserves the best too.
- Access to our Employee Assistance Programme for 24/7 wellbeing support.
- Flexible Pension Options – Save for your future with our Salary Sacrifice Pension Scheme.
- Our Mighty Duck Recognition scheme and learning opportunities through our Bathshack Academy.
- Exciting team dynamic – Work alongside a passionate, innovative team that thrives on collaboration.
Equal Opportunity
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the position.
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Showroom Manager in Coleraine employer: Bathshack.com
Bathshack is an exceptional employer that fosters a dynamic and supportive work culture, perfect for ambitious sales leaders looking to make a significant impact. With a competitive salary, uncapped commission potential, and a strong focus on employee development through the Bathshack Academy, team members are encouraged to grow alongside the company. Located in Belfast's bustling Boucher Road, employees benefit from a high-traffic showroom environment, a range of perks including staff discounts and milestone awards, and a commitment to recognising and rewarding hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager in Coleraine
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bathshack.com, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bathshack.com!
We think you need these skills to ace Showroom Manager in Coleraine
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bathshack.com, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bathshack.com and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bathshack.com that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bathshack.com
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
