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For Companies At a Glance
- Tasks: Learn to design and sell stunning bathrooms while building great customer relationships.
- Company: Join a rapidly growing, award-winning bathroom retailer with innovative technology.
- Benefits: Enjoy competitive pay, 22 days leave, and opportunities for career growth.
- Why this job: Be part of a creative team that transforms homes and enhances wellbeing.
- Qualifications: Passion for design, sales skills, and a positive attitude are key.
- Other info: Dynamic work environment with training and support to help you succeed.
Trainee Bathroom Design & Sales Consultant
BathroomsByDesign, West London Showrooms
About Us
Our mission is to improve people\’s homes, health and wellbeing with beautiful, expertly designed and affordable bathrooms.
As an award winning multi channel retailer with 3 stores in London, we have big plans for growth across the UK and globally.
Our 3d and VR design technology built in-house is at the core of our strategy. This will only be possible by continuing to find hard working, ambitious and dedicated people to join our growing team.
About You
Someone who is excited by joining a small but rapidly expanding Company, you will thrive under pressure to do what needs to be done to deliver consistent sales results. You will be confident in building your own pipeline, selling complex solutions and building lasting customer relationships.
You will also have an interest in architecture, interior design and/or home improvement. You will be tech savvy and have a good understanding of CRM systems and managing your emails. You may have experience in selling bathrooms but if not, you will have the tenacity to do your homework to pick up the industry in lightning quick time and develop your own technical knowledge in addition to the training you will receive.
But most importantly you will be a people person, a team player and someone motivated to be the best you can possibly be.
Working Hours: 5 day weekly rota: 8-5pm Monday-Friday, 9-5pm Saturday
Leave Allowance: 22 days rising to 25 based on length of service
Key Aspects of the Role:
The Trainee Design and Sales consultant will gain experience and knowledge of all aspects of Design and Sales consultant job position. You will be supported and supervised to learn all required skills for their future job role by doing different work duties. Your main goal is to promote the company’s products and services, while building and maintaining excellent relationships with clients and delivering value by supporting other team members.
Core Duties:
- Work with your colleagues and manager to develop your skills and knowledge as efficiently and quickly as possible in order to meet the requirements of a Design & Sales Consultant.
- Develop and maintain an excellent product knowledge of our entire range of products.
- Learn how to support customers developing new projects\’ design and assisting in visualising concepts utilising cutting-edge 3D and VR technologies.
- Learn to use Company’s CRM and ERP system in accordance with the company guidelines to properly manage your pipeline and fulfil your reporting obligations.
- Maintain and demonstrate a weekly diary of objectives and a daily plan to ensure that your time is managed efficiently.
Supporting Sales team:
- Demonstrate initiative, enthusiasm, “can do” attitude and passion for our product range.
- As your knowledge and skills reach the appropriate level, provide support to the Design & Sales Consultants for key parts of their role.
- Be friendly first point of contact for customers visiting showrooms, meet walk-in traffic and gather information that will aid the Design & Sales Consultants.
- Develop a rapport with customers to understand their requirements, style and preference.
- Provide support to your colleagues in collecting customer feedback, drive social media reviews and continually undertake market research for individual and company performance improvement.
- Under the guidance of your colleagues, answer all online enquiries and gather sufficient information to prepare leads for the sales team.
- Identify trade opportunities and use outbound calling and email to build a relationship and generate sales opportunities.
- Utilise the resources provided by our Marketing department to develop and maintain an understanding of our perceived competitors and the wider bathroom industry, so that you can better position our proposition to our customers.
- Ensure that all of your activities are carried out in line with all company procedures and processes.
- Assist with product and content marketing activities with our ecommerce platforms, including, content and product updates, sales order processing and customer support.
- Ensure that customer service excellence is provided at all times.
- Maintain a smart appearance at all times when in contact with customers.
- Ensure showroom presentation is reflective of the high quality and standards of our product range and design.
- Ensure that all communication is professional, polite and upholds our company values.
- To enjoy what you do, share this enjoyment with others and be a positive role model for all of your colleagues.
- Develop a rapport with customers to understand their requirements, style and preference.
- Ensure that all orders are handed over to our After Sales team in accordance with the company process and customer care checklist.
- Work in collaboration with the Aftersales team to understand and proactively improve any issues relating to customer experience and to drive improvements in our end-to-end process.
- Any other duties that may be required from time to time.
Skills to Succeed:
- Good motivational skills
- Unparalleled positivism
- Product knowledge
- Rapport building
- Time management
- Objection prevention and handling
- Gaining commitment
- Excellent closing techniques
Measurements of Success:
- Be an ongoing student of cutting edge and on trend bathroom design
- Meet and exceed your personal KPIs
- Complete personal quarterly objectives, core duties and satisfactory monthly SBD reviews.
Required Skills:
- Problem solver with ability to deliver alternative, innovative and customer focused solutions
- Excellent sales and negotiation skills & customer service
- Full of initiative, enthusiasm, “can do” attitude and passion for our product range
- Outstanding communicator (written and verbal)
- Professional appearance
- Strong time management and organisation skills
- Good understanding of the KBB trade and retail industries, particularly within bathroom or interior design, installation and related fields would be highly desirable.
Ready to Apply:
Please apply for this role by uploading your CV and cover letter, including an explanation of why your experience is specifically relevant to this role at BathroomsByDesign, how you will succeed and why you think your next career move should be to join our team.
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Trainee Bathroom Design & Sales Consultant employer: BathroomsbyDesign
Contact Detail:
BathroomsbyDesign Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Bathroom Design & Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research BathroomsByDesign, their products, and their design technology. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice your pitch! Be ready to talk about your skills and how they align with the role of a Trainee Bathroom Design & Sales Consultant. Confidence is key when selling yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at BathroomsByDesign.
We think you need these skills to ace Trainee Bathroom Design & Sales Consultant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for bathroom design and sales shine through. We want to see that you're genuinely excited about the role and how you can contribute to our mission of improving homes.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight any relevant experience or skills that align with what we're looking for, especially in design, sales, and customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which we love!
How to prepare for a job interview at BathroomsbyDesign
✨Know Your Products
Before the interview, dive deep into BathroomsByDesign's product range. Familiarise yourself with their offerings and how they stand out in the market. This knowledge will not only impress your interviewers but also help you answer questions about how you can promote their products effectively.
✨Show Off Your People Skills
As a Trainee Bathroom Design & Sales Consultant, building relationships is key. Prepare examples of how you've successfully interacted with customers or worked in a team. Highlight your ability to connect with people and understand their needs, as this will be crucial in your role.
✨Demonstrate Your Tech Savviness
Since the role involves using 3D and VR design technology, brush up on your tech skills. Be ready to discuss any relevant software you've used before, and express your enthusiasm for learning new tools. Showing that you're comfortable with technology will give you an edge.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and growth potential. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
