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- Tasks: Inspire customers and design dream bathrooms through virtual consultations.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Flexible working, bonuses, discounts, and a supportive team culture.
- Why this job: Unleash your creativity while helping customers achieve their ideal bathroom.
- Qualifications: No experience needed; just a passion for design and customer service.
- Other info: Inclusive workplace that values diversity and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
You've got the creativity and we've got the tools - fancy working remotely as a Virtual Bathroom Designer? The role: We're looking to make things even easier for our customers by offering virtual Bathroom Design consultations. Join our team of Virtual Bathroom Designers to advise and guide customers in creating their dream bathroom. Our Virtual Bathroom Designers work remotely from home, and there are shift patterns to suit everyone. If you get a buzz from providing the best customer service, are able to guide customer choices and enhance sales then the Virtual Bathroom Designer role could be the perfect opportunity for you. No experience necessary as full training given.
Key Responsibilities:
- Inspire customers in a virtual setting and support our Showrooms across the country
- Deliver first class customer service by quickly building rapport over video call
- Advise and recommend ideas and products
- Provide first class CAD designs and help our customers to achieve their dream bathroom (training given)
Joining our virtual bathroom showroom team means you will be fully inducted by a Learning & Development specialist and Showroom Sales Manager. From there you'll have a full network of experts including; Regional Showroom Sales Managers, CAD Champions (Computer Aided Design), virtual & in branch Buddies and virtual communities.
You:
- Whilst sales experience is not essential, the ability to help customers make the right choices and a desire to take them through their online bathroom buying journey will help you succeed.
- Ability to influence, along with a flair for design will aid your success in this role
- Passionate about delivering an exceptionally high level of customer service through our online service.
- Natural desire to achieve sales
- Working from home you will be self motivated and able to work to set appointment times and deadlines.
- Excellent communication skills using email, video conferencing, telephone and even chat bots
Skills and competencies:
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career. We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more
We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Virtual Bathroom Designer employer: bathroom showroom
Contact Detail:
bathroom showroom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Bathroom Designer
✨Tip Number 1
Get comfy with video calls! Since you'll be working remotely as a Virtual Bathroom Designer, practice your video call skills. Make sure your background is tidy and well-lit, and don’t forget to smile – it makes a world of difference when building rapport with customers.
✨Tip Number 2
Show off your creativity! Use your design flair to inspire customers during consultations. Think about how you can present ideas visually, maybe even create a mood board or use CAD tools effectively to help them envision their dream bathroom.
✨Tip Number 3
Be proactive in your approach! Don’t wait for customers to ask questions; guide them through their choices. Share your knowledge about products and trends, and make suggestions that align with their needs – this will enhance their experience and boost your sales!
✨Tip Number 4
Connect with your team! Even though you're working from home, reach out to your colleagues and mentors. They can provide valuable insights and support, plus it’s a great way to stay motivated and engaged in your role as a Virtual Bathroom Designer.
We think you need these skills to ace Virtual Bathroom Designer
Some tips for your application 🫡
Show Your Creativity: As a Virtual Bathroom Designer, your creativity is key! Make sure to showcase your design flair in your application. Use examples of past projects or ideas that highlight your ability to inspire customers.
Highlight Customer Service Skills: We love candidates who are passionate about customer service. In your application, share experiences where you've gone above and beyond for customers. This will show us you’re ready to deliver that first-class service we value.
Be Yourself: Don’t worry if you don’t meet every requirement! We’re looking for diverse talent, so let your personality shine through in your application. Share what makes you unique and how you can contribute to our inclusive culture.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of success. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at bathroom showroom
✨Know Your Design Tools
Familiarise yourself with CAD software and any design tools mentioned in the job description. Even if you haven't used them before, showing that you're eager to learn and adapt will impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you built rapport quickly or helped someone make a decision. This role is all about guiding customers, so highlight your ability to connect with people.
✨Practice Virtual Communication
Since this role involves video calls, practice speaking clearly and confidently on camera. Set up mock interviews with friends or family to get comfortable with the technology and ensure you can engage effectively with customers.
✨Emphasise Your Passion for Design
Share your enthusiasm for bathroom design and how you keep up with trends. Whether it's through social media, blogs, or personal projects, showing that you have a genuine interest in design will resonate well with the interviewers.
