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- Tasks: Lead member engagement and create a vibrant community for the bathroom industry.
- Company: The Bathroom Association, a leading trade body in the UK bathroom sector.
- Benefits: Competitive salary, remote work, generous leave, healthcare, and pension scheme.
- Why this job: Shape the future of the bathroom industry and make a lasting impact.
- Qualifications: Experience in member engagement and a growth mindset.
- Other info: Join an award-winning team with a clear vision and passion for sustainability.
The predicted salary is between 40000 - 46000 £ per year.
Welcome to The Bathroom Association, the leading trade body representing the interests of the bathroom industry in the UK. Having recently been recognised as Association Team of the Year 2024 and the prestigious Trade Association of the Year 2025 by the Trade Association Forum, we are entering a defining chapter of our history. Our success to date has been built on influential policy advocacy, industry-leading events, and a powerful voice in regulation and compliance. Last year, we marked a major milestone by rebranding from the Bathroom Manufacturers Association to The Bathroom Association. This was a deliberate evolution to reflect the entire breadth of our sector. As we move through 2026, our focus is clear: retention and growth into new member segments. We are building an influential community that spans the bathroom supply chain, to enable stronger market growth and collective impact. This is why your role is so vital to our future.
We have redefined our path forward through a mission and manifesto that sit at the heart of everything we do:
- Our Mission: A world where bathrooms are better for people and planet.
- Our Manifesto: Behind every bathroom are thousands of passionate people who make it possible: a complex supply chain of clients, designers, manufacturers, suppliers, merchants, distributors, retailers, plumbers, builders, electricians, and more. And behind every one of those businesses is the Bathroom Association, the UK’s most influential community actively protecting, progressing and promoting every aspect of the bathroom for the benefit of all. Together we drive market growth, raise standards, and deliver sustainability.
As our Senior Member Engagement Lead, you will be the primary member lead, ensuring we retain our current community while attracting the new segments that complete our supply chain. You will be responsible for creating a vibrant community and experiences that prove our value every day. My goal for this position is to ensure our members do not just "belong" to an association but feel actively championed by an association that truly understands their broader business challenges in an evolving regulatory landscape. I am looking for a professional with a future-focused growth mindset who will be essential in driving the ambition of the association. You will be able to translate our strategic goals into tangible value, possessing the autonomy to shape how we engage, how we listen, and how we grow our membership base. We are an award-winning team with a clear vision and a passionate board. We now need a dedicated lead to ensure our members remain at the very heart of that journey. If you are ready to help us shape the future of The Bathroom Association and make a lasting impact on the industry, I look forward to hearing from you.
Salary & Benefits
- Salary: £46,000 – £53,000 per annum, dependent on experience and discretionary bonus scheme, subject to agreement with the Board on annual performance objectives and Key Performance Indicators (KPIs).
- Contract & Working Pattern: This is a remote working (home-based) contract, offering you the flexibility to manage your own schedule. Given the nature of the role, regular UK-wide travel is expected to engage with our members on-site, and at events throughout the UK.
- Annual Leave: 26 days of annual leave plus all statutory bank holidays.
- Christmas Closure: The association closes over the Christmas period, three days of your annual leave entitlement are allocated for this closure.
- Car Allowance: A car allowance is provided to support your travel across the UK member network. In addition, you will have the opportunity to participate in our salary sacrifice electric vehicle scheme, administered through Octopus EV.
- Healthcare: Private health insurance is provided by BUPA, ensuring you have peace of mind and access to medical support.
- Life Assurance: You will also be covered by the Association’s death-in-service insurance, which provides protection for your family in the event of your passing while in service.
- Pension: Access to the association’s pension scheme to help you plan for the future.
Senior Member Engagement Lead in Plymouth employer: Bathroom Association
Contact Detail:
Bathroom Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Member Engagement Lead in Plymouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the bathroom industry. Attend events, join online forums, and engage on social media. The more you interact, the better your chances of landing that Senior Member Engagement Lead role.
✨Tip Number 2
Show your passion for the industry! When you get the chance to chat with potential employers, make sure to express your enthusiasm for the bathroom sector and how you can contribute to its growth. Let them see that you’re not just looking for a job, but a mission.
✨Tip Number 3
Prepare for interviews by researching The Bathroom Association thoroughly. Understand their mission, values, and recent achievements. This will help you tailor your responses and demonstrate that you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The Bathroom Association and being part of their exciting journey.
We think you need these skills to ace Senior Member Engagement Lead in Plymouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the bathroom industry shine through. We want to see how much you care about making a difference and how you can contribute to our mission of better bathrooms for people and the planet.
Tailor Your CV: Make sure your CV is tailored to the Senior Member Engagement Lead role. Highlight your relevant experience and skills that align with our goals. We love seeing how your background can help us grow our community and engage our members effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be personal, be engaging, and don’t forget to mention how you can help us retain and attract new members. We’re looking for someone who can really connect with our community!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Bathroom Association!
How to prepare for a job interview at Bathroom Association
✨Know Your Audience
Before the interview, take some time to research The Bathroom Association and its mission. Understand their recent achievements and how they aim to grow their member base. This will help you tailor your responses to show that you’re aligned with their goals.
✨Showcase Your Engagement Skills
As a Senior Member Engagement Lead, your ability to connect with members is crucial. Prepare examples from your past experiences where you've successfully built relationships or engaged communities. Highlight how these experiences can translate into value for The Bathroom Association.
✨Demonstrate a Growth Mindset
The role requires a future-focused approach. Be ready to discuss innovative ideas for member retention and growth. Think about how you can contribute to their mission of making bathrooms better for people and the planet, and be prepared to share your vision.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the association. Inquire about their current challenges in member engagement or how they measure success in this area. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.