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- Tasks: Lead member engagement and create a vibrant community for The Bathroom Association.
- Company: Join the award-winning Bathroom Association, a leader in the UK bathroom industry.
- Benefits: Enjoy a competitive salary, remote work, generous leave, and private healthcare.
- Why this job: Make a real impact on the bathroom industry while shaping the future of member engagement.
- Qualifications: Experience in member engagement and a growth mindset are essential.
- Other info: Flexible working with travel opportunities across the UK to connect with members.
The predicted salary is between 46000 - 53000 £ per year.
Welcome to The Bathroom Association, the leading trade body representing the interests of the bathroom industry in the UK. Having recently been recognised as Association Team of the Year 2024 and the prestigious Trade Association of the Year 2025 by the Trade Association Forum, we are entering a defining chapter of our history. Our success to date has been built on influential policy advocacy, industry-leading events, and a powerful voice in regulation and compliance. Last year, we marked a major milestone by rebranding from the Bathroom Manufacturers Association to The Bathroom Association. This was a deliberate evolution to reflect the entire breadth of our sector. As we move through 2026, our focus is clear: retention and growth into new member segments. We are building an influential community that spans the bathroom supply chain, to enable stronger market growth and collective impact. This is why your role is so vital to our future.
We have redefined our path forward through a mission and manifesto that sit at the heart of everything we do:
- Our Mission: A world where bathrooms are better for people and planet.
- Our Manifesto: Behind every bathroom are thousands of passionate people who make it possible: a complex supply chain of clients, designers, manufacturers, suppliers, merchants, distributors, retailers, plumbers, builders, electricians, and more. And behind every one of those businesses is the Bathroom Association, the UK’s most influential community actively protecting, progressing and promoting every aspect of the bathroom for the benefit of all. Together we drive market growth, raise standards, and deliver sustainability.
As our Senior Member Engagement Lead, you will be the primary member lead, ensuring we retain our current community while attracting the new segments that complete our supply chain. You will be responsible for creating a vibrant community and experiences that prove our value every day. My goal for this position is to ensure our members do not just "belong" to an association but feel actively championed by an association that truly understands their broader business challenges in an evolving regulatory landscape. I am looking for a professional with a future-focused growth mindset who will be essential in driving the ambition of the association. You will be able to translate our strategic goals into tangible value, possessing the autonomy to shape how we engage, how we listen, and how we grow our membership base. We are an award-winning team with a clear vision and a passionate board. We now need a dedicated lead to ensure our members remain at the very heart of that journey. If you are ready to help us shape the future of The Bathroom Association and make a lasting impact on the industry, I look forward to hearing from you.
Salary & Benefits
- Salary: £46,000 – £53,000 per annum, dependent on experience and discretionary bonus scheme, subject to agreement with the Board on annual performance objectives and Key Performance Indicators (KPIs).
- Contract & Working Pattern: This is a remote working (home-based) contract, offering you the flexibility to manage your own schedule. Given the nature of the role, regular UK-wide travel is expected to engage with our members on-site, and at events throughout the UK.
- Annual Leave: 26 days of annual leave plus all statutory bank holidays.
- Christmas Closure: The association closes over the Christmas period, three days of your annual leave entitlement are allocated for this closure.
- Car Allowance: A car allowance is provided to support your travel across the UK member network. In addition, you will have the opportunity to participate in our salary sacrifice electric vehicle scheme, administered through Octopus EV.
- Healthcare: Private health insurance is provided by BUPA, ensuring you have peace of mind and access to medical support.
- Life Assurance: You will also be covered by the Association’s death-in-service insurance, which provides protection for your family in the event of your passing while in service.
- Pension: Access to the association’s pension scheme to help you plan for the future.
Senior Member Engagement Lead in Brighton employer: Bathroom Association
Contact Detail:
Bathroom Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Member Engagement Lead in Brighton
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. The more people you know, the better your chances of landing that Senior Member Engagement Lead role.
✨Tip Number 2
Show your passion for the bathroom industry! When you get the chance to chat with potential employers, share your ideas on how to engage members and grow the community. Let them see your enthusiasm!
✨Tip Number 3
Prepare for interviews by researching The Bathroom Association's recent achievements and future goals. Tailor your responses to show how your skills align with their mission and manifesto.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team.
We think you need these skills to ace Senior Member Engagement Lead in Brighton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the bathroom industry shine through. We want to see how much you care about making a difference and how you can contribute to our mission of creating better bathrooms for people and the planet.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific requirements of the Senior Member Engagement Lead role. Highlight your relevant experience and skills that align with our goals at The Bathroom Association. We love seeing candidates who take the time to connect their background with our mission!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make it easy for us to see your key achievements and how they relate to the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us without any hiccups. Plus, it shows you’re keen on being part of our community right from the start!
How to prepare for a job interview at Bathroom Association
✨Know Your Audience
Before the interview, take some time to research The Bathroom Association. Understand their mission, recent achievements, and the challenges they face in the industry. This will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Engagement Skills
As a Senior Member Engagement Lead, your ability to connect with members is crucial. Prepare examples of how you've successfully engaged communities in the past. Highlight specific strategies you've used to retain members and attract new ones, demonstrating your understanding of member needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about potential challenges The Bathroom Association might face and how you would address them. This shows your proactive mindset and readiness to tackle real-world issues.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their vision for the future of member engagement or how they measure success in this role. This not only shows your interest but also gives you valuable insights into their expectations and culture.