At a Glance
- Tasks: Manage admissions for university programmes and enhance the applicant experience.
- Company: Join a supportive team at Bath Spa University with a focus on student success.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme.
- Other info: Hybrid role with opportunities for professional growth and training.
- Why this job: Make a real difference in students' lives while developing your career in education.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 33002 - 33002 £ per year.
We are currently seeking an Admissions Officer, who will be responsible for the recruitment and admissions activities across various University programmes of study delivered at our London campuses (Hackney and Canary Wharf) and our partner institutions. This is a hybrid role where the post-holder will be based primarily at home and at Newton Park, Bath but will be expected to visit our London campuses and/or partner institutions as required.
About the Role
As our Admissions Officer, you will join our Academic Planning team and play a key role in delivering an excellent applicant and student experience. You will manage applications across a portfolio of programmes and/or partner institutions, assessing qualifications, making evidence-based admissions decisions and ensuring applications are processed accurately, efficiently and in line with University policies and procedures. You will be a key point of contact for applicants, prospective students, agents and partners, providing professional advice and guidance by email, telephone and at events such as Open Days and Offer Holder Days. Working collaboratively with academic Schools, partner institutions and professional services, you will help us achieve our recruitment targets and deliver a high-quality admissions service. You will also support the maintenance of accurate applicant and student records, contribute to the effective use of the SITS student record system, and identify opportunities to improve processes and enhance the applicant journey. The role offers the opportunity to contribute to key activities throughout the student lifecycle, including Clearing, registration, examinations, assessments and graduation, while supporting the wider Academic Planning and Admissions teams during peak periods.
About You
- Experience of providing excellent customer service
- Experience of working in a busy and demanding environment with competing priorities and varying workload pressures
- Experience of administrative functions, preferably in the education sector
- Excellent communication and interpersonal skills
- Ability to work as an effective member of the team
- Knowledge of SITS or other student records systems
- Experience of Admissions/Registry (or similar) procedures and administration in a medium to large organisation
- Experience of working with a wide range of people from a variety of backgrounds
Additional Information
Salary Grade 5 - Starting from £29,588 rising to £33,002 per annum. The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.
The post-holder will be expected to undertake relevant training and take a proactive role in developing their knowledge of the context within which work is undertaken across Student Services and at Bath Spa University.
Interview Date - Tuesday 20th October 2026. Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.
Staff Benefits
We offer a wide range of great benefits at BSU, including:
- Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme).
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time).
- Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme.
- Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling.
- Transport schemes including Electric Vehicle Scheme and Cycle to Work.
- Wide range of discounts and financial benefits, accessed through an easy-to-use app.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Admissions Officer in Bath employer: Bath Spa University
Bath Spa University is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as a defined benefit pension scheme, enhanced paid leave, and family-friendly policies including hybrid working, employees are empowered to thrive both personally and professionally in a vibrant academic environment. The Payroll, Pensions & Systems Coordinator role not only provides the opportunity to make a significant impact on payroll and pension services but also fosters collaboration with dedicated teams across the university, ensuring a rewarding and meaningful career path.
