At a Glance
- Tasks: Manage admissions for university programmes and enhance the applicant experience.
- Company: Bath Spa University, known for its supportive and innovative environment.
- Benefits: Competitive salary, generous leave, hybrid working, and wellness support.
- Other info: Opportunities for professional development and career growth.
- Why this job: Join a dynamic team and make a real difference in students' lives.
- Qualifications: Experience in customer service and administrative roles, preferably in education.
The predicted salary is between 33002 - 33002 £ per year.
We are currently seeking an Admissions Officer, who will be responsible for the recruitment and admissions activities across various University programmes of study delivered at our London campuses (Hackney and Canary Wharf) and our partner institutions.
This is a hybrid role where the post-holder will be based primarily at home and at Newton Park, Bath but will be expected to visit our London campuses and/or partner institutions as required.
As our Admissions Officer, you will join our Future Students team and play a key role in delivering an excellent applicant and student experience. You will manage applications across a portfolio of programmes and/or partner institutions, assessing qualifications, making evidence-based admissions decisions and ensuring applications are processed accurately, efficiently and in line with University policies and procedures. You will be a key point of contact for applicants, prospective students, agents and partners, providing professional advice and guidance by email, telephone and at events such as Open Days and Offer Holder Days.
Working collaboratively with academic Schools, partner institutions and professional services, you will help us achieve our recruitment targets and deliver a high-quality admissions service. You will also support the maintenance of accurate applicant and student records, contribute to the effective use of the SITS student record system, and identify opportunities to improve processes and enhance the applicant journey. The role offers the opportunity to contribute to key activities throughout the student lifecycle, including Clearing, registration, examinations, assessments and graduation, while supporting the wider Future Students and Admissions teams during peak periods.
About You
- Experience of providing excellent customer service
- Experience of working in a busy and demanding environment with competing priorities and varying workload pressures
- Experience of administrative functions, preferably in the education sector
- Excellent communication and interpersonal skills
- Ability to work as an effective member of the team
- Knowledge of SITS or other student records systems
- Experience of Admissions/Registry (or similar) procedures and administration in a medium to large organisation
- Experience of working with a wide range of people from a variety of backgrounds
The post-holder will be expected to undertake relevant training and take a proactive role in developing their knowledge of the context within which work is undertaken across Student Services and at Bath Spa University.
Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.
Staff Benefits
- Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme).
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time).
- Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme.
- Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling.
- Transport schemes including Electric Vehicle Scheme and Cycle to Work.
- Wide range of discounts and financial benefits, accessed through an easy-to-use app.
Admissions Officer employer: Bath Spa University
Bath Spa University is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as a defined benefit pension scheme, enhanced paid leave, and family-friendly policies including hybrid working, employees are empowered to thrive both personally and professionally in a vibrant academic environment. The Payroll, Pensions & Systems Coordinator role not only provides the opportunity to make a significant impact on payroll and pension services but also fosters collaboration with dedicated teams across the university, ensuring a rewarding and meaningful career path.
