At a Glance
- Tasks: Support applicants on their journey to becoming BSU students and manage admissions processes.
- Company: Join Bath Spa University, a vibrant community focused on future students.
- Benefits: Enjoy generous leave, pension schemes, and flexible working options.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong communication skills and experience in administration are essential.
The predicted salary is between 33002 - 33002 £ per year.
We are currently seeking an Admissions and Applicant Enquiry Officer to join our team. This is an exciting key role where you will be supporting our applicants through the journey to becoming a BSU student. You will lead on managing our enquiries inbox, providing key and accurate information to enquirers, as well as completing all aspects of the admissions process for a portfolio of programmes, including monitoring recruitment targets, arranging visits and interviews, assessing qualifications, making decisions on student applications and communicating with applicants.
About the Role
Within the role you will manage the admissions and registration process, ensuring accurate documentation and timely application processing in line with university policies. The role involves providing professional advice and guidance to applicants, prospective students, agents, partners and staff, responding to enquiries efficiently, maintaining accurate course and entry requirement information, representing the University at recruitment events and open days, and working collaboratively with Schools and Professional Services to deliver an excellent applicant experience and achieve recruitment objectives.
About You
- Excellent communication and interpersonal skills
- Excellent customer service skills
- Ability to work as an effective member of the team
- Ability to plan, organise and prioritise effectively
- Ability to work under pressure and to deadlines
- Experience of Registry (or similar) procedures and administration in a medium to large organisation
- Experience of working with a range of people
- Proactive attitude to work
For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.
Additional Information
Some out of hours working will be occasionally required, including some evenings and specific weekends during the academic year (Graduation, Registration, Confirmation & Clearing). Opportunities for taking annual leave during the months of August and September will be limited, and leave at other times will need to be assessed across the team so that service provision is not impacted.
Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.
Staff Benefits
We offer a wide range of great benefits at BSU, including:
- Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement.
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time).
- Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme.
- Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling.
- Transport schemes including Electric Vehicle Scheme and Cycle to Work.
- Wide range of discounts and financial benefits, accessed through an easy-to-use app.
For further details about all our staff benefits, have a look at our rewards page.
Admissions and Applicant Enquiries Officer employer: Bath Spa University
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