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For Companies At a Glance
- Tasks: Lead a team providing vital social care advice and support to individuals in need.
- Company: Bath & North East Somerset Council, dedicated to improving lives in the community.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Why this job: Be a champion for change and empower individuals to live independently.
- Qualifications: Experience in health and social care, strong communication, and organisational skills.
- Other info: Join a motivated team in a fast-paced environment with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.
Are you passionate about making a difference in people’s lives? A rare opportunity has arisen for a Team Manager to lead our Access, Advice and Information Service, supporting individuals seeking social care support.
About the Role
As Team Manager, you will oversee a dedicated team of social care practitioners and be the first point of contact for people looking for social care assistance. You will champion a strength-based, person-centred approach in line with the Care Act 2014, helping people achieve their desired outcomes and live as independently as possible.
Key Responsibilities
- Manage and support the team in triaging information to provide high-quality advice and guidance to individuals and their carers.
- Develop the team’s skills to conduct initial assessments, safeguarding inquiries, and holistic assessments, including equipment provision and risk management.
- Utilise a wide range of services, including third-sector organisations, to support people’s goals.
- Ensure appropriate action is taken when individuals are at risk of harm, abuse, or neglect.
- Assist in planning sustainable contingency arrangements for emergencies and crises.
- Provide clear information about the Charging policy to help individuals and families understand financial implications of Adult Social Care services.
About You
- Experience working in health and social care environments, ideally within advice services or the third sector.
- Proven ability to work in a fast-paced environment managing administrative systems and client interactions.
- Strong communication and organisational skills.
- Understanding of issues affecting people aged 16 and over, including older adults.
- Forward-thinking and committed to delivering high-quality, person-centred services.
If you are ready to lead a motivated team and make a real impact in social care, we would love to hear from you.
Apply now to join us in delivering compassionate, effective support to our community.
Interested in finding out more ?
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Kirsty Quinn, Interim Head of Adult Social Care by email at kirsty-quinn@bathnes.gov.uk.
Interview date: 12/10/2025
No Agencies, please.
*Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible
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Team Manager- Access, Advice and information service employer: BATH & NORTH EAST SOMERSET COUNCIL
Contact Detail:
BATH & NORTH EAST SOMERSET COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager- Access, Advice and information service
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work at Bath & North East Somerset Council. A friendly chat can give you insights and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by understanding the Care Act 2014 inside out. Show us that you’re not just passionate about social care but also knowledgeable about the policies that guide it.
✨Tip Number 3
Practice your communication skills! As a Team Manager, you'll need to convey complex information clearly. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Manager- Access, Advice and information service
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how you connect with our mission to improve people's lives, so share personal experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in health and social care. We’re looking for specific examples of how you've managed teams or provided advice, so don’t hold back on the details!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’re a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward – just follow the prompts!
How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL
✨Know Your Stuff
Make sure you understand the Care Act 2014 and how it relates to the role. Brush up on person-centred approaches and be ready to discuss how you would implement these in your team. This shows you're not just interested in the job, but that you genuinely care about making a difference.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you’ve supported team members or improved processes. This will demonstrate your ability to lead and inspire others in a fast-paced environment.
✨Communicate Clearly
Since strong communication is key in this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing complex topics like safeguarding inquiries and risk management.
✨Be Person-Centred
During the interview, emphasise your commitment to a strength-based approach. Share stories that highlight your experience working with individuals seeking social care support, and how you’ve helped them achieve their goals. This will resonate well with the council's mission to improve people's lives.