At a Glance
- Tasks: Handle initial requests and assess urgency for children's social care services.
- Company: Bath & North East Somerset Council, dedicated to supporting children and families.
- Benefits: Permanent role with full-time hours, training, and career development opportunities.
- Other info: Supportive team environment with ongoing training and supervision.
- Why this job: Make a real difference in children's lives while developing your skills.
- Qualifications: Strong communication skills and ability to manage confidential information.
The predicted salary is between 31500 - 38500 £ per year.
Bath & North East Somerset Council’s Children's Social Care Triages Team seeks a Referral and Information Assistant.
This permanent, full-time role (37 hours) handles initial requests, assesses urgency, and signs post to appropriate services.
You’ll manage confidential data, work under pressure, and engage with councils, partners and the public to secure timely support.
You’ll be supported by induction, supervision and ongoing training, with opportunities for career development through quarterly
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Referral & Information Specialist – Children’s Social Care employer: Bath & North East Somerset Council
Bath and North East Somerset Council is an excellent employer for Trauma-Informed Social Workers, offering a supportive work environment that prioritises professional development and collaboration. With strong leadership backing, extensive training opportunities, and relocation assistance, employees can thrive while making a meaningful impact on the lives of children in care. The council's commitment to family-centred interventions ensures that staff are engaged in rewarding work that truly makes a difference in the community.
Contact Details:
Bath & North East Somerset Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Referral & Information Specialist – Children’s Social Care
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Bath & North East Somerset Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Bath & North East Somerset Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Bath & North East Somerset Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Bath & North East Somerset Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Referral & Information Specialist – Children’s Social Care
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Bath & North East Somerset Council:Before hitting send, make sure to tailor your application specifically to Bath & North East Somerset Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Bath & North East Somerset Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
