Senior Tech Support & Training Lead β€” LiquidLogic in Keynsham

Senior Tech Support & Training Lead β€” LiquidLogic in Keynsham

Keynsham Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide first-line tech support for LiquidLogic, resolve issues, and deliver training.
  • Company: Bath & North East Somerset Council, a supportive and collaborative workplace.
  • Benefits: Competitive salary, professional development, and a chance to mentor others.
  • Other info: Join a small team with opportunities for growth and impact.
  • Why this job: Make a difference by helping users and improving service delivery in a dynamic team.
  • Qualifications: Experience in technical support and a passion for coaching and mentoring.

The predicted salary is between 30000 - 40000 Β£ per year.

Bath & North East Somerset Council is seeking a first-line technical support specialist for the Liquid Logic application to answer user queries, resolve system issues, and provide guidance.

You will be part of a small team alongside one senior Technician, coaching and mentoring technicians and junior colleagues while monitoring workloads and supporting projects.

The role emphasizes delivering training, supervising, and improving service delivery within a collaborative environment.

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Senior Tech Support & Training Lead β€” LiquidLogic in Keynsham employer: BATH & NORTH EAST SOMERSET COUNCIL

Bath & North East Somerset Council is an excellent employer, offering a supportive work culture that values diversity and inclusion. As part of our SEND service, you will have the opportunity to make a meaningful impact on the lives of children and young people while benefiting from professional development and growth opportunities in a collaborative environment at the Keynsham Civic Centre.

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Contact Details:

BATH & NORTH EAST SOMERSET COUNCIL Recruitment Team

We think you need these skills to ace Senior Tech Support & Training Lead β€” LiquidLogic in Keynsham

Technical Support
LiquidLogic Application Knowledge
User Query Resolution
System Issue Troubleshooting
Coaching and Mentoring
Workload Monitoring
Project Support