At a Glance
- Tasks: Manage housing allocations, support tenancies, and tackle anti-social behaviour.
- Company: Join a supportive council dedicated to community welfare.
- Benefits: Competitive salary, career development, and a commitment to diversity.
- Other info: Basic DBS check needed; we value diverse backgrounds and ideas.
- Why this job: Make a real difference in people's lives while building strong community ties.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Allocations, sign‑ups and new tenancy set‑up
- Tenancy and estate management
- Anti‑Social Behaviour (ASB) case management
- Managing and minimising voids
- Supporting tenancy sustainment and early intervention
- Working closely with internal colleagues and external partners
Qualifications
- Experience in general needs housing management within a council or housing association setting
- Confidence managing a varied caseload across different housing functions
- Practical, solutions‑focused approach with a desire to work closely with residents
- Strong communication skills and ability to build positive working relationships
- willingness to contribute ideas, improve services and help develop a growing team
Key Information
- Basic DBS Check is required for this role.
- Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment.
- Employees working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
- Disability Confident Employer – We encourage applicants from diverse backgrounds to apply and join us.
Housing Officer in Keynsham employer: BATH & NORTH EAST SOMERSET COUNCIL
As a Housing Officer with us, you'll be part of a dedicated team that values collaboration and innovation in enhancing community living. Our supportive work culture fosters professional growth, offering training and development opportunities to help you excel in your role while making a meaningful impact on residents' lives. Located in a vibrant community, we pride ourselves on being a Disability Confident Employer, encouraging diversity and inclusivity within our workforce.
Contact Details:
BATH & NORTH EAST SOMERSET COUNCIL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Keynsham
✨Tip Number 1
Network like a pro! Reach out to current or former Housing Officers on LinkedIn or at local events. They can give you the inside scoop on what it’s really like and might even help you land an interview.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, prepare for role-play scenarios during interviews. This is your moment to demonstrate your practical, solutions-focused approach to tenancy management and ASB case handling.
✨Tip Number 3
Be ready to chat about your experiences! Think of specific examples where you’ve successfully managed a varied caseload or improved services. This will show that you’re not just talk but can actually deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Officer in Keynsham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in housing management. We want to see how your skills align with the responsibilities listed, like tenancy management and ASB case handling.
Showcase Your Communication Skills:Since strong communication is key for this role, don’t shy away from sharing examples of how you've built positive relationships in previous roles. We love seeing how you connect with residents and colleagues!
Be Solutions-Focused:We’re looking for a practical approach, so include specific instances where you’ve tackled challenges in housing management. Show us how you’ve contributed ideas to improve services or support tenancy sustainment.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the Housing Officer role!
How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management, especially within a council or housing association setting. Familiarise yourself with the responsibilities listed in the job description, like tenancy management and ASB case management, so you can speak confidently about your experience.
✨Showcase Your Communication Skills
Since strong communication is key for this role, think of examples where you've built positive relationships with residents or colleagues. Be ready to discuss how you’ve handled difficult situations and what strategies you used to resolve conflicts.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific instances where you’ve taken a practical, solutions-focused approach to challenges. Whether it’s minimising voids or supporting tenancy sustainment, having clear examples will show that you’re proactive and resourceful.
✨Be Ready to Contribute Ideas
This role values innovation and improvement, so think about how you can contribute to the team. Come prepared with ideas on how to enhance services or processes, and be open to discussing how you can help develop the growing team.
