At a Glance
- Tasks: Support families by providing accurate information and signposting for children with additional needs.
- Company: Bath & North East Somerset Council, dedicated to improving lives.
- Benefits: Flexible working, inclusive environment, and opportunities for personal growth.
- Other info: Join a diverse team committed to inclusivity and community support.
- Why this job: Make a real difference in the lives of families while developing your skills.
- Qualifications: Strong IT and communication skills, research experience, and a collaborative mindset.
The predicted salary is between 30000 - 40000 £ per year.
At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives. Fixed Term Contract (for 6 months, can also be offered as a Secondment opportunity).
Are you passionate about supporting the provision of excellent information to families and parent carers in Bath & North East Somerset?
About The Role
This is an exciting opportunity for an information officer to ensure Live Well B&NES provides a range of accessible, accurate and timely information and signposting for families and parent carers of children with additional needs. The role involves conducting basic research, using initiative and collaborating with colleagues, external partners and the third sector.
Responsibilities
- Ensure Live Well B&NES provides accessible, accurate and timely information and signposting for families and parent carers of children with additional needs.
- Conduct basic research to keep information up to date.
- Use initiative to identify information gaps and develop solutions.
- Collaborate with colleagues, external partners and third sector organizations.
Qualifications
- Excellent IT skills.
- Confident communication skills.
- Web editing skills.
- Ability to use initiative.
- Experience in conducting basic research.
- Experience collaborating with colleagues, external partners and third sector.
Benefits and Working Environment
Flexible working environment with a blend of working at home and at Keynsham Civic Centre.
Equal Opportunities
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed. Basic DBS Check required.
Family Information & Signposting Officer (Flexible) in Keynsham employer: BATH & NORTH EAST SOMERSET COUNCIL
Bath & North East Somerset Council is an exceptional employer dedicated to improving lives in the community. With a flexible working environment that promotes work-life balance, employees benefit from a supportive culture that values diversity and inclusion. The role of Family Information & Signposting Officer offers meaningful opportunities for professional growth while collaborating with passionate colleagues and external partners to make a real difference for families in the area.
Contact Details:
BATH & NORTH EAST SOMERSET COUNCIL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Information & Signposting Officer (Flexible) in Keynsham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Bath & North East Somerset Council. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Show off your research skills! When you get an interview, be ready to discuss how you would identify information gaps for families. Bring examples of how you've used initiative in past roles to solve problems.
✨Tip Number 3
Don’t forget to highlight your collaboration skills! Talk about times you've worked with colleagues or external partners to achieve a common goal. This role is all about teamwork, so let them know you’re a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at StudySmarter and making a difference for families in the community.
We think you need these skills to ace Family Information & Signposting Officer (Flexible) in Keynsham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Family Information & Signposting Officer. We want to see how you can contribute to improving lives in Bath & North East Somerset!
Showcase Your Research Skills:Since the role involves conducting basic research, don’t forget to mention any relevant experience you have. We love seeing examples of how you've used initiative to fill information gaps or improve processes.
Highlight Collaboration Experience:Collaboration is key in this role! Share specific instances where you've worked with colleagues or external partners. We’re keen to know how you’ve successfully teamed up to achieve common goals.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Let’s make a difference together!
How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL
✨Know Your Stuff
Make sure you’re familiar with the Live Well B&NES service and its mission. Research the types of information and support they provide to families and parent carers, especially those with children who have additional needs. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since the role requires excellent communication skills, prepare examples of how you've effectively communicated complex information in the past. Think about times when you’ve collaborated with colleagues or external partners, and be ready to discuss how you ensured everyone was on the same page.
✨Demonstrate Initiative
Be prepared to talk about situations where you identified information gaps and took the initiative to fill them. This could be through research or developing new solutions. Highlighting your proactive approach will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your enthusiasm and helps you gauge if the position is the right fit for you. Consider asking about the challenges the team currently faces or how success is measured in this role.
