Childrens Systems Expert and Service Lead in Keynsham

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.

An opportunity has arisen to join our IT Applications Liquidlogic team developing our social care applications specifically LiquidLogic LCS and EHM. We provide a professional, proactive and responsive IT service to end users of our suite of Liquidlogic Applications.

We are looking for an experienced IT Application Lead to oversee the development, continuous improvement and 4 line support of our Children’s Services Liquidlogic applications primarily our LCS and EHM systems. This role will involve engagement with Directors, Assistant Directors and Heads of Service within Social Care, Business Change and IT Services leading the technical development and transformation program throughout the DFE’s Families First Programme of change and beyond.

The key responsibilities within this role include:

• Collaboration with stakeholders to understand business requirements and translating them into technical solutions.
• Ensuring the reliability, performance, and security of new workflows and processes.
• Developing and enforcing best practices and standards for application development and management.
• Creating Business Cases, producing Project Plans and Financial Statements, Risk Management Plans, Change Management and Stakeholder Engagement reports.
• Providing high level technical guidance, tailored training and mentorship to team members.

Your main place of work will be the award-winning, modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport, with a train station 5 minutes walk away. We operate a flexible working policy in Bath & North East Somerset with the option to work at other sites or at home 4 days per week with our office day each Monday for team working.

A good understanding of Children’s Social Care and experience of supporting and developing the LiquidLogic product is essential, along with excellent problem-solving skills. The ideal candidate will have an in-depth knowledge of ITIL frameworks and best practices and be customer focused with strong communication and interpersonal skills. You will be able to manage multiple projects and priorities effectively using your initiative and have a passion for identifying opportunities for process improvements.

You will have strong business skills and work in an Agile Framework with colleagues in the Business Change Department. You will have demonstrable collaboration and customer service skills able to deliver clear and precise communications to a senior audience. Candidates should demonstrate they are familiar with strong change management processes and be able to lead on Transformation Programmes in the relevant work streams.

This is a Public Services Network (PSN) role and requires all successful applicants to undergo a Basic Disclosure check and a 3 year’s verification of employment history. Please note that any start date will be dependent on the receipt of a satisfactory Disclosure and verification of employment history.

If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Stuart Batson Head of IT Systems or by telephone on 01225 396305 or Sara O’Donnell Applications Manager 01225395896.

Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.

Interview date: 16/02/2026

No Agencies Please.

Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to a Basic DBS Check.

Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment.