Children’s Social Care: Info & Referral Specialist in Keynsham

Children’s Social Care: Info & Referral Specialist in Keynsham

Keynsham Full-Time 23400 - 28600 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the first point of contact for service requests and assess urgency.
  • Company: Join Bath and North East Somerset Council’s supportive Children’s Social Care Triage Team.
  • Benefits: Full-time role with training opportunities and career development paths.
  • Why this job: Make a real difference in children's lives while working in a dynamic team.
  • Qualifications: Strong communication skills and ability to handle confidential information.

The predicted salary is between 23400 - 28600 £ per year.

Bath and North East Somerset Council’s Children’s Social Care Triage Team is seeking a permanent Referral and Information Assistant to act as the first point of contact for service requests, assess urgency, and signpost to appropriate services. This full-time role (37 hours, Monday to Friday) involves handling confidential information and working under pressure in a supportive team environment.

The post offers an induction, supervision and training opportunities with career development paths.

Children’s Social Care: Info & Referral Specialist in Keynsham employer: Bath & North East Somerset Council

Bath and North East Somerset Council is an excellent employer for Trauma-Informed Social Workers, offering a supportive work environment that prioritises professional development and collaboration. With strong leadership backing, extensive training opportunities, and relocation assistance, employees can thrive while making a meaningful impact on the lives of children in care. The council's commitment to family-centred interventions ensures that staff are engaged in rewarding work that truly makes a difference in the community.

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Contact Details:

Bath & North East Somerset Council Recruitment Team

We think you need these skills to ace Children’s Social Care: Info & Referral Specialist in Keynsham

Communication Skills
Problem-Solving Skills
Adaptability
Empathy
Time Management
Teamwork
Flexibility