Child Services Triage & Information Specialist in Keynsham

Child Services Triage & Information Specialist in Keynsham

Keynsham Part-Time 24130 - 29492 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Make initial judgements on service requests and signpost to relevant services.
  • Company: Bath & North East Somerset Council, dedicated to supporting children's social care.
  • Benefits: Part-time hours with flexible working options and a supportive team environment.
  • Other info: Join a passionate team making a difference in the community.
  • Why this job: Play a vital role in helping children and families access the support they need.
  • Qualifications: Strong IT and communication skills, able to work under pressure.

The predicted salary is between 24130 - 29492 £ per year.

Bath & North East Somerset Council is recruiting a part-time Referral and Information Assistant to join the Children’s Social Care Triage Team, primarily covering Mondays and Fridays.

The role involves making initial judgements on requests for service, signposting to other services as appropriate, and handling confidential information in line with corporate and national guidelines.

You will need strong IT and communication skills and the ability to work under pressure.

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Child Services Triage & Information Specialist in Keynsham employer: BATH & NORTH EAST SOMERSET COUNCIL

Bath & North East Somerset Council is an excellent employer, offering a supportive work culture that values diversity and inclusion. As part of our SEND service, you will have the opportunity to make a meaningful impact on the lives of children and young people while benefiting from professional development and growth opportunities in a collaborative environment at the Keynsham Civic Centre.

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Contact Details:

BATH & NORTH EAST SOMERSET COUNCIL Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Child Services Triage & Information Specialist in Keynsham

Get Involved in Community Events

Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like BATH & NORTH EAST SOMERSET COUNCIL, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!

Join Social Work Networks

Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at BATH & NORTH EAST SOMERSET COUNCIL. The connections you make could be the key to landing your next opportunity!

Make Your Passion Shine

When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!

Keep an Eye on Local Job Boards

Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through BATH & NORTH EAST SOMERSET COUNCIL's website – we love seeing proactive candidates who take the initiative!

We think you need these skills to ace Child Services Triage & Information Specialist in Keynsham

Judgement Skills
Signposting
Confidential Information Handling
IT Skills
Communication Skills
Ability to Work Under Pressure
Teamwork

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!

Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at BATH & NORTH EAST SOMERSET COUNCIL. We love seeing candidates who have practical skills and a real understanding of social issues.

Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.

Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at BATH & NORTH EAST SOMERSET COUNCIL.

How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL

Show Your Passion for Helping Others

In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with BATH & NORTH EAST SOMERSET COUNCIL.

Know Your Social Work Theories

You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Child Services Triage & Information Specialist at BATH & NORTH EAST SOMERSET COUNCIL.

Flexibility and Availability are Key

As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.

Prepare for a Situation-Based Discussion

Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show BATH & NORTH EAST SOMERSET COUNCIL that you're ready to hit the ground running in the Child Services Triage & Information Specialist role.