At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
About The Team
The Attendance and Welfare Support Service works to ensure that children and young people who are missing education are identified, located and supported back into suitable educational provision. The team plays an important role in safeguarding children and ensuring that vulnerable pupils remain visible to services and have access to their educational entitlement.
About The Role
An exciting opportunity has arisen to join the Attendance and Welfare Support Service as a Child Missing Education Tracking Officer.
The successful candidate will support the Local Authority in ensuring that children and young people who are missing education are identified, located and supported back into suitable educational provision.
You will manage referrals, undertake enquiries, liaise with schools, families and partner agencies, maintain accurate records and track cases through to a successful outcome. You will play an important role in safeguarding children and ensuring that vulnerable pupils remain visible to services and have access to their educational entitlement.
You will need to be confident using a range of databases and IT systems, analysing information from multiple sources and communicating your findings clearly with colleagues and partner agencies.
About You
We are looking for a highly organised, motivated and proactive individual with excellent communication, investigation and IT skills.
You will have the ability to manage a varied workload, work independently and build positive working relationships with schools, families and professionals.
Experience of working within education, attendance, admissions, safeguarding, children's services or a related field would be advantageous.
If you are passionate about improving outcomes for children and young people and would like to make a real difference, we would like to hear from you.
Interview date: 24/11/2026
- Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
Please note that this role is subject to an Enhanced DBS Check.
About Bath And North East Somerset Council.
Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Why Bath and North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to
At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at
We are a Disability Confident Employer find out more at
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Safeguarding Statement:
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
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Attendance and Welfare Support Service - Tracking Officer in Keynsham employer: Bath & North East Somerset Council
Bath and North East Somerset Council is an excellent employer for Trauma-Informed Social Workers, offering a supportive work environment that prioritises professional development and collaboration. With strong leadership backing, extensive training opportunities, and relocation assistance, employees can thrive while making a meaningful impact on the lives of children in care. The council's commitment to family-centred interventions ensures that staff are engaged in rewarding work that truly makes a difference in the community.
Contact Details:
Bath & North East Somerset Council Recruitment Team
