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- Tasks: Join our team to support HR operations, from onboarding to offboarding staff.
- Company: Bath & North East Somerset Council aims to improve lives and serve the community.
- Benefits: Enjoy flexible working, fair pay, and a supportive work/life balance.
- Why this job: Make a positive impact while developing your HR skills in a collaborative environment.
- Qualifications: Experience in administration, preferably in HR; CIPP qualification is a plus but not required.
- Other info: Diverse and inclusive workplace; applications for flexible arrangements are encouraged.
The predicted salary is between 28800 - 43200 £ per year.
At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives. This is a 1 Year Fixed Term Contract.
We are excited to be seeking a motivated and enthusiastic HR Operations Officer to join our Employee Lifecycle team on a fixed-term basis. We are seeking an individual who is a confident communicator with a passion to provide excellent customer service. The successful candidate will act as the first point of contact for all HR Operations queries to provide an efficient and responsive advice and guidance service to managers and staff across the Council via telephone, email and our employee Portal.
Your daily duties will include:
- Onboarding starters
- Processing changes in terms and conditions of employment
- Reconciliation of all payroll variations
- Offboarding leavers
This requires excellent attention to detail, as well as the ability to multitask and manage your time effectively. You will be part of a larger HR & OD service and will work collaboratively with your colleagues across the service to ensure continuous improvement in our HR & OD service delivery.
About You: You will have experience of working in an administrative team, ideally within HR Operations. A CIPP or equivalent qualification is desirable but not essential. You will have a good understanding of how to add value within an organisation and will be a strong team player with a collaborative work style.
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Carrie-Anne Holmes, HR Operations Lead Officer - Employee Lifecycle at Carrie-Anne_Holmes@bathnes.gov.uk or call 01225395425. Interview date: 09/01/2025.
Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
HR Operations Officer - Employee Lifecycle employer: Bath & North East Somerset Council
Contact Detail:
Bath & North East Somerset Council Recruiting Team
Carrie-Anne_Holmes@bathnes.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Officer - Employee Lifecycle
✨Tip Number 1
Familiarise yourself with the specific HR processes mentioned in the job description, such as onboarding and offboarding. Understanding these processes will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Reach out to Carrie-Anne Holmes, the HR Operations Lead Officer, for an informal chat about the role. This not only shows your enthusiasm but also gives you insights that can help you tailor your approach during the interview.
✨Tip Number 3
Highlight your customer service skills in conversations or interviews, as the role emphasises providing excellent service to managers and staff. Prepare examples of how you've successfully handled queries or provided support in previous roles.
✨Tip Number 4
Demonstrate your ability to work collaboratively by preparing examples of past teamwork experiences. The role requires working closely with colleagues, so showcasing your team player mentality will be beneficial.
We think you need these skills to ace HR Operations Officer - Employee Lifecycle
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the HR Operations Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in HR operations or administrative roles. Mention specific tasks you've handled that relate to onboarding, payroll processing, or employee lifecycle management.
Showcase Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've effectively communicated with colleagues or clients in previous positions. This could be through email, phone, or face-to-face interactions.
Express Your Passion for Customer Service: Make sure to convey your enthusiasm for providing excellent customer service in your application. Share instances where you went above and beyond to assist others, as this aligns with the council's values of improving people's lives.
How to prepare for a job interview at Bath & North East Somerset Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the HR Operations Officer. Be prepared to discuss how your previous experience aligns with tasks like onboarding, payroll reconciliation, and offboarding.
✨Showcase Your Communication Skills
As a confident communicator, it's essential to demonstrate your ability to convey information clearly. Prepare examples of how you've effectively communicated with colleagues or clients in past roles, especially in an HR context.
✨Highlight Attention to Detail
Given the importance of accuracy in HR operations, be ready to provide examples that showcase your attention to detail. Discuss any experiences where your meticulousness made a difference in your work outcomes.
✨Emphasise Team Collaboration
Since the role involves working collaboratively within a larger HR & OD service, prepare to discuss your experience as a team player. Share specific instances where you contributed to team success or improved processes through collaboration.
