HR Officer Employee Lifecycle

At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.

Contract Type: Fixed Term Contract (for 2 years)

Join Our Team: We’re looking for a motivated and enthusiastic HR Operations Officer to join our dynamic Employee Lifecycle team within HR Operations at Bath & North East Somerset Council.

This is a fantastic opportunity to play a key role in supporting our employees throughout their journey with us—from onboarding to offboarding and everything pay related in between.

What You’ll Be Doing

As the first point of contact for HR Operations queries, you’ll provide efficient and timely support to employees and managers via telephone, email, and our employee portal.

Your responsibilities will include:

• Onboarding processes for new starters
• Processing changes to terms and conditions of employment
• Issuing necessary contractual amendment letters
• Coordinating offboarding for leavers
• Managing multiple inboxes as well as the employee portal and phones
• Ensuring accuracy and compliance in all lifecycle activities

You’ll work closely with colleagues across the wider HR & OD service to drive continuous improvement and deliver a high‑quality service.

About You

• Has experience in HR and Payroll administration and data input
• Demonstrates excellent attention to detail and accuracy
• Strong numeracy skills and MS Excel to analyse and interpret data
• Can prioritise tasks and manage multiple deadlines effectively
• Is a confident communicator with a customer‑focused approach
• Works well in a team and embraces collaboration

Why Work for B&D Council?

We offer a comprehensive benefits package designed to support your wellbeing and professional growth:

• Competitive salary
• Flexible and hybrid working options, including flexitime and home working (up to 3 days per week, subject to service needs)
• Generous annual leave—up to 31 days plus bank holidays
• Membership of the Local Government Pension Scheme
• Access to our Employee Assistance Programme for wellbeing support
• Opportunities for professional and personal development, including in‑house training and accredited qualifications
• A modern, award‑winning Civic Centre in Keynsham, ideally located between Bath and Bristol with excellent transport links

Equality, Diversity and Inclusion

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. We are a Disability Confident Employer and the Council is committed to having a diverse and inclusive workforce. Applications for job‑share, part‑time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at‑risk register (redeployee). If a redeployee expresses interest in this role and meets the essential criteria, they will be considered ahead of external applicants.