At a Glance
- Tasks: Support families and individuals at risk of homelessness with expert housing advice.
- Company: Bath & North East Somerset Council, dedicated to improving lives in the community.
- Benefits: Comprehensive induction, extensive training, career development opportunities, and flexible working options.
- Other info: Join a high-performing team with excellent career growth potential.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Knowledge of housing legislation and experience in frontline housing services required.
The predicted salary is between 30000 - 40000 £ per year.
At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives. It’s an exciting time to be working in housing at Bath & North East Somerset. We are implementing an organisational change programme and have recently launched our Housing Plan 2025-30 which sets out ambitious actions for housing over the next 5 years. We are now looking for an enthusiastic Housing Advisor to join our high performing Housing Options and Homelessness Team to make a real difference supporting families and individuals at risk of homelessness.
About the role
The postholder will work within the Housing Options & Homelessness Team to deliver a high-quality service aimed at preventing and relieving homelessness. The team consists of 12 members of staff who provide housing advice and assistance, homelessness assessment and temporary accommodation where needed. B&NES is a high-performing Council with relatively few households in temporary accommodation, reflecting the team's excellent work. The role is primarily based in Bath, but you may need to work from other locations in the district, including Keynsham and Midsomer Norton. There is also the opportunity to work from home by agreement.
About you
- Knowledge of housing and homelessness legislation and experience in providing frontline housing options or homelessness services.
- A degree and/or a relevant specialist housing qualification in Housing Advice or equivalent.
- Excellent communication skills in all forms with the ability to influence, use empathy to understand complex situations.
- Be capable of performing efficiently and effectively in a high-pressure, fast-paced environment, handling challenging client behaviours with composure, integrity and effectiveness.
- The role also requires excellent record keeping as well as IT skills.
- Experience of housing databases would be an advantage.
- You will need to have good communications skills.
You can expect:
- A comprehensive induction
- Regular supervision with your line manager
- Extensive training opportunities, through the council’s training package covering IT skills and Safeguarding and Child Protection courses
- Career development opportunities for example, apprenticeships, qualifications, shadowing and coaching opportunities
Please note that this role is subject to a Basic DBS Check.
Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at‑risk register (redeployee).
Housing Advisor employer: BATH & NORTH EAST SOMERSET COUNCIL
Bath & North East Somerset Council is an exceptional employer dedicated to improving lives through innovative housing solutions. With a strong focus on employee development, we offer extensive training opportunities and career progression pathways within a supportive and high-performing team environment. Working in the beautiful city of Bath, you will enjoy a collaborative work culture that values empathy and integrity while making a meaningful impact in the community.
Contact Details:
BATH & NORTH EAST SOMERSET COUNCIL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advisor
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We think you need these skills to ace Housing Advisor
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL
✨Get to Know Public Sector Values
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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