Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Patrol streets, issue parking notices, and support the community with parking queries.
- Company: Join Bath & North East Somerset Council, dedicated to improving lives.
- Benefits: Competitive salary, overtime opportunities, and a chance to work outdoors.
- Why this job: Make a real difference in your community while enjoying an active role.
- Qualifications: Strong customer service skills and a full UK driving licence required.
- Other info: Flexible full-time and part-time positions available with excellent team support.
The predicted salary is between 26403 - 27694 £ per year.
Join Our Team as a Civil Enforcement Officer! Salary: £26,403 - £27,694 per annum (plus up to £3,900.00 per year, pro rata, in contractual overtime and enhancements). Full-time and part-time positions considered.
At Bath & North East Somerset Council, our purpose is simple: to improve people’s lives. Our Civil Enforcement Officers (CEOs) play a crucial role in helping keep our communities safe, accessible, and moving – supporting reduced congestion, improved air quality and fair use of road space across our area. This role is ideal for someone who enjoys working outdoors, takes pride in helping the public and wants to contribute to a well‑managed, people‑focused environment.
What You’ll Do
- Patrol streets and car parks to ensure vehicles follow parking regulations.
- Issue Penalty Charge Notices to vehicles parked in contravention.
- Educate and advise the public on where and how they can park safely, offering clear guidance on parking restrictions.
- Report suspected abandoned vehicles, damaged signs or street infrastructure so issues can be addressed quickly.
- Support residents, visitors and businesses by answering queries in a professional, friendly manner.
- Work collaboratively with colleagues across Parking Services and Enforcement & Operations to help maintain safe, accessible streets.
What We’re Looking For
- Excellent customer service skills and the ability to engage confidently and respectfully with the public, including in challenging situations.
- Enjoy working outdoors in all weather conditions, patrolling independently while also contributing to a wider team.
- Remain calm, polite and professional, even when dealing with difficult or confrontational situations.
- Strong observational skills and attention to detail when recording information or identifying contraventions.
- Confidence using digital tools and handheld devices to maintain accurate electronic records.
- Understanding (or willingness to learn) key regulations such as the Traffic Management Act 2004, local Traffic Regulation Orders and relevant enforcement procedures.
- Physically fit, able to walk as much as 10 miles per day while carrying approximately 8lb/4kg of equipment and prepared to work in all weathers.
- Holds a full UK driving licence.
What You’ll Bring to the Team
- Takes pride in public service.
- Understands the importance of fairness and consistency.
- Communicates clearly and respectfully.
- Enjoys being active and working outdoors.
- Provides a positive, reassuring presence in the community.
Why This Role Matters
- Keep traffic flowing safely and efficiently.
- Improve air quality by reducing congestion.
- Support residents, businesses and visitors with reliable, consistent parking management.
- Maintain attractive, usable public spaces across Bath & North East Somerset.
Working Hours
Full‑time positions cover 40 hours per week (37 hours plus 3 contractual overtime). Shifts operate on a rota between 6 am and 10 pm, including weekends, from a central Bath location. Additional overtime and shift allowances apply.
Civil Enforcement Officers employer: BATH & NORTH EAST SOMERSET COUNCIL
Contact Detail:
BATH & NORTH EAST SOMERSET COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officers
✨Tip Number 1
Get to know the company! Research Bath & North East Somerset Council and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be engaging with the public, think of scenarios where you might need to handle difficult situations. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Show off your observational skills! During your interview, share examples of times when you've noticed details others might have missed. This will demonstrate your attention to detail, which is crucial for a Civil Enforcement Officer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the team.
We think you need these skills to ace Civil Enforcement Officers
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Civil Enforcement Officer role. Highlight your customer service skills and any relevant experience that shows you can handle challenging situations with a calm and professional attitude.
Show Your Passion for Public Service: Let us know why you’re excited about working outdoors and contributing to the community. Share any experiences where you've made a positive impact, as this will resonate with our mission to improve people’s lives.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see how you fit the role of a Civil Enforcement Officer.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about our team and values.
How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking regulations and the Traffic Management Act 2004. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role involves engaging with the public, be prepared to discuss your customer service experience. Think of examples where you've handled difficult situations calmly and professionally. Highlight your ability to communicate clearly and respectfully, as this is crucial for the job.
✨Demonstrate Your Team Spirit
While the job requires independent patrolling, teamwork is also essential. Be ready to share experiences where you've collaborated with others to achieve a common goal. This will show that you can work well within the Parking Services team and contribute positively to the community.
✨Prepare for Practical Questions
Expect questions that assess your observational skills and attention to detail. You might be asked how you would handle specific scenarios, such as dealing with a confrontational member of the public. Practise your responses to these types of questions to demonstrate your problem-solving abilities.