At a Glance
- Tasks: Monitor CCTV, handle calls, and manage access in Bath City Centre.
- Company: Join Bath & North East Somerset Council to improve community safety and public services.
- Benefits: Enjoy flexible hours, fair pay, and a supportive work environment.
- Other info: Full training provided; applications reviewed weekly with rolling interviews.
- Why this job: Make a real impact on public safety while gaining valuable experience.
- Qualifications: Proficiency in IT, excellent communication skills, and ability to work shifts required.
The predicted salary is between 24000 - 36000 £ per year.
This key role, working as a member of the Security Control Room Team, will give you the chance to make a real contribution to improving public safety. Our team monitors public space CCTV cameras, handles out of hours calls, and manages access within the Bath City Centre Security Zone 24/7, 365 days a year. You will work with our partners, including the police, city marshals and other Council departments to help prevent, detect and reduce crime and disorder within B&ANES. Please note that this position requires full NPPV-level 2 police vetting and the ability to obtain an SIA CCTV Licence. Full training will be provided.
Key responsibilities
- Monitor CCTV cameras across public spaces.
- Handle out of hours calls.
- Manage access within the Bath City Centre Security Zone.
- Collaborate with police, city marshals and other Council departments to prevent, detect and reduce crime and disorder.
Requirements and skills
- Full NPPV-level 2 police vetting and SIA CCTV Licence.
- Proficiency with IT.
- Excellent customer service and communication skills.
- Experience in accurate record keeping.
- Flexible schedule, ability to work shifts including nights, weekends and bank holidays.
- Proactive, able to prioritize and use initiative.
Council values
- Preparing for the future
- Delivering for local residents
- Focusing on prevention
About Bath and North East Somerset Council
B&ANES Council is committed to diversity and inclusion, encouraging applicants from a wide range of backgrounds to apply. We are a Disability Confident Employer and we support flexible working arrangements. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups. An Enhanced DBS check may be required for posts involving children or vulnerable people.
Casual Security Control Room Operator in Bath employer: BATH & NORTH EAST SOMERSET COUNCIL
Bath & North East Somerset Council is an exceptional employer dedicated to improving the lives of local residents through meaningful public service. With a strong commitment to employee well-being, we offer competitive benefits, flexible work arrangements, and comprehensive training opportunities, all within a supportive and inclusive work culture. Join us in making a positive impact in the community while enjoying a fulfilling career as a Casual Security Control Room Operator.
Contact Details:
BATH & NORTH EAST SOMERSET COUNCIL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Security Control Room Operator in Bath
✨Tip Number 1
Familiarise yourself with the local area and its key locations, especially those monitored by CCTV. Understanding the geography will help you respond effectively to incidents and communicate better with your team.
✨Tip Number 2
Brush up on your IT skills, particularly in using CCTV systems and record-keeping software. Being tech-savvy will not only make you more efficient but also demonstrate your readiness for the role.
✨Tip Number 3
Reach out to current or former employees in similar roles to gain insights into the day-to-day responsibilities and challenges. This can provide you with valuable information that can set you apart during interviews.
✨Tip Number 4
Prepare to discuss scenarios where you've demonstrated excellent customer service and problem-solving skills. Real-life examples will showcase your ability to handle the demands of the role effectively.
We think you need these skills to ace Casual Security Control Room Operator in Bath
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Casual Security Control Room Operator position. Highlight key skills such as IT proficiency, customer service, and communication skills in your application.
Tailor Your CV:Customise your CV to reflect your relevant experience and skills that align with the job. Emphasise any previous roles in security, customer service, or IT, and ensure you include any relevant certifications, such as an SIA CCTV Licence if you have one.
Craft a Strong Cover Letter:Write a compelling cover letter that explains why you are interested in the role and how your background makes you a suitable candidate. Mention your flexibility for shift work and your proactive approach to problem-solving.
Follow Up:After submitting your application through our website, consider following up with a polite email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Security Control Room Operator. Be prepared to discuss how your skills and experiences align with the role, especially in areas like public safety and communication.
✨Showcase Your IT Skills
Since proficiency with IT is essential for this position, be ready to talk about your experience with technology. Mention any relevant software or systems you've used, and consider bringing examples of how you've effectively used IT in previous roles.
✨Demonstrate Flexibility
This role requires working shifts, including nights and weekends. Be prepared to discuss your availability and willingness to work unsociable hours. Highlight any past experiences where you successfully managed shift work or adapted to changing schedules.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle conflicting demands. Think of specific examples from your past where you demonstrated initiative and effective decision-making under pressure, particularly in a security or customer service context.
