Casual Operations Assistant - Heritage Services
Casual Operations Assistant - Heritage Services

Casual Operations Assistant - Heritage Services

Bath Full-Time No home office possible
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At a Glance

  • Tasks: Assist in maintaining iconic heritage sites and ensure they run smoothly for visitors.
  • Company: Bath & North East Somerset Council, dedicated to improving community lives.
  • Benefits: Competitive hourly rate, flexible shifts, and a supportive work environment.
  • Why this job: Join a passionate team and contribute to preserving cultural heritage while gaining valuable experience.
  • Qualifications: Confident in busy public settings and able to handle manual tasks.
  • Other info: Diverse workplace with opportunities for career growth and development.

Casual Operations Assistant – Heritage Services

Join to apply for the Casual Operations Assistant – Heritage Services role at Bath & North East Somerset Council

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
Place of Work: Roman Baths/Pump Room, Victoria Art Gallery, World Heritage & Clore Learning Centres
Salary: Hourly rate £13.26 – £13.47, plus weekend and Bank Holiday enhancements
Hours: Differing shift times available: 0700-1600, 1300-2200, 1700-0230, 2130-0700

Heritage Services manage some of the UK’s most impressive buildings in Bath including the Victoria Art Gallery and the Pump Room & Roman Baths, that is visited by over 1 million people each year.
The Operations Team performs an essential role in preparing these sites before they open to the public, keeping them safe and running smoothly during the day, and setting up/striking for functions in the evening. This role involves a wide range of duties that include general cleaning, washroom replenishment, security, patrolling and porterage duties.

Applicants must be well presented and confident when working in a busy public environment. The ability to carry out work involving manual handling is essential and training in this and other key tasks is provided.

If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Hannah Barrow, Operations Supervisor by email at: or by telephone on 01225 477813

Interview date: TBC
Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible

  • Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

We are unable to sponsor candidates for this role under the Home Office Tier 2 points-based system (skilled worker route), therefore you must be able to obtain and provide your own right to work in the UK’. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable. Should you be shortlisted you will be asked to bring your right to work documents with you to your interview so they can be copied and verified at that stage.

About Bath And North East Somerset Council.
Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at
We are a Disability Confident Employer find out more at
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.

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Casual Operations Assistant - Heritage Services employer: BATH & NORTH EAST SOMERSET COUNCIL

Bath & North East Somerset Council is an excellent employer, offering a unique opportunity to work in some of the UK's most iconic heritage sites, such as the Roman Baths and Victoria Art Gallery. With a strong commitment to employee well-being, the Council provides competitive pay, flexible working arrangements, and a supportive work culture that values diversity and inclusion, making it an ideal place for those seeking meaningful employment while contributing positively to the community.
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Contact Detail:

BATH & NORTH EAST SOMERSET COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Operations Assistant - Heritage Services

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Bath & North East Somerset Council and their Heritage Services. Understanding their values and what they stand for will help you connect better during the conversation.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Operations Assistant role.

✨Tip Number 3

Dress to impress! Since this role involves working in public spaces, make sure you present yourself well. A smart appearance can make a great first impression and show that you’re serious about the job.

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for the role.

We think you need these skills to ace Casual Operations Assistant - Heritage Services

General Cleaning
Washroom Replenishment
Security Awareness
Patrolling
Porterage Duties
Manual Handling
Attention to Detail
Confidence in Public Environment
Flexibility in Shift Times
Teamwork
Adaptability
Communication Skills

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for heritage services shine through! We want to see that you’re excited about working in such iconic locations and contributing to the visitor experience.

Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've done cleaning, security, or customer service work before, shout about it! We love seeing how your background fits with what we do.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!

Apply Early: Don’t wait until the last minute to submit your application! We might close the advert early due to high demand, so get your application in as soon as you can through our website. We can’t wait to hear from you!

How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL

✨Know the Role Inside Out

Before your interview, make sure you understand the responsibilities of a Casual Operations Assistant. Familiarise yourself with tasks like general cleaning, security, and setting up for functions. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Show Off Your People Skills

Since this job involves working in busy public environments, be ready to showcase your confidence and communication skills. Think of examples where you've successfully interacted with the public or worked as part of a team, as this will highlight your suitability for the role.

✨Dress to Impress

First impressions matter! Make sure you present yourself well for the interview. Dress smartly and appropriately, reflecting the professional environment of Bath & North East Somerset Council. This shows that you take the opportunity seriously.

✨Prepare Questions

Have a few questions ready to ask at the end of your interview. This could be about the team dynamics, training opportunities, or what a typical day looks like. It shows your interest in the role and helps you gauge if it's the right fit for you.

Casual Operations Assistant - Heritage Services
BATH & NORTH EAST SOMERSET COUNCIL
Location: Bath
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