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- Tasks: Join a friendly team assessing finances for adult social care services.
- Company: Bath & North East Somerset Council aims to improve lives in the community.
- Benefits: Enjoy flexible working, competitive pay, and a supportive work environment.
- Why this job: Make a real impact while developing your skills in finance and customer service.
- Qualifications: Good numeracy, communication skills, and proficiency in Microsoft Office required.
- Other info: This role is part-time with a 12-month fixed contract and requires a full UK driving licence.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Join to apply for the Care Finance Officer role at Bath & North East Somerset Council.
2 weeks ago Be among the first 25 applicants.
2 weeks ago Be among the first 25 applicants.
Contract details
- 12 Month Fixed Term Contract – 37 hours per week (30 hours per week would be considered)
About The Team
We are a small team of dedicated officers whose primary role is to carry out financial assessments to assess clients for their care charge liability towards the cost of their adult social care services.
About The Role
We are looking to recruit a Social Care Finance Assessment Officer to join our friendly team which is part of the council’s Welfare Support service.
The role will often entail teasing key pieces of information out of conversations and correspondence, and having a forensic approach to information gathering and decision making in accordance with Government legislation and the council’s charging and financial assessment framework.
You will report directly to the Care Finance Team Leader working as part of a team of Social Care Finance Assessment Officers to deliver the operational service of assessing client’s finances and their care charge for their care costs. This will include calculating and issuing invoices, sending detailed notification letters and responding to client and their representative’s enquiries by email and telephone. There may be an occasional requirement to visit the client or their representative in their home. This role offers flexible working from home with the occasional need to work from within one of the Council Offices i.e. Civic Centre, Keynsham or The Hollies, Midsomer Norton.
There will also be an element of cross-team working within the other functional areas in the Welfare Support service, which include the Housing Benefit, Local Welfare Provision and Deputyship teams.
Applicants must hold a full UK driving licence.
About You
Do you have good numeracy and communication skills and an inquisitive nature? You will need to have good attention to detail and be able to communicate information clearly and accurately to meet the needs of our client groups and their representatives. Candidates must have strong customer service skills, be well organised, and demonstrate proficiency within IT, including the use of Microsoft Office applications such as Word, Excel, Outlook and Teams.
How to apply and contact
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Aimee Bevan, Team Leader, Care Finance Team/Welfare Support (Finance Control & Pensions) by email: aimee_bevan@bathnes.gov.uk or by telephone: 01225 396636.
Important notes
Previous applicants need not apply.
Interview date: 24/10/2025.
Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible. No agencies please.
We operate a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). Redeployees who meet the essential criteria will be considered ahead of external applicants.
About Bath and North East Somerset Council: we strive to create an inclusive workplace and encourage applicants from diverse backgrounds. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups; an Enhanced DBS check may be required for this role.
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Care Finance Officer employer: BATH & NORTH EAST SOMERSET COUNCIL
Contact Detail:
BATH & NORTH EAST SOMERSET COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Finance Officer
✨Tip Number 1
Familiarise yourself with the financial assessment process for social care services. Understanding how care charges are calculated and the relevant legislation will give you an edge in discussions during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct communication with clients and their representatives, demonstrating empathy and clarity in your interactions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with data analysis and attention to detail. Be ready to provide examples of how you've successfully gathered and interpreted information in previous roles, as this is crucial for the Care Finance Officer position.
✨Tip Number 4
Network with current or former employees of Bath & North East Somerset Council. They can provide valuable insights into the team culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Care Finance Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Care Finance Officer position. Highlight key skills such as numeracy, communication, and attention to detail in your application.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the role. Emphasise your customer service skills and proficiency in Microsoft Office applications, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the council's mission to improve people's lives. Use specific examples from your past experiences to demonstrate how you meet the essential criteria.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are vital for this role.
How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Care Finance Officer. Familiarise yourself with financial assessments and how they relate to adult social care services, as this will help you answer questions more effectively.
✨Showcase Your Communication Skills
Since the role involves communicating complex information clearly, prepare examples of how you've successfully communicated with clients or colleagues in the past. This could include handling enquiries or explaining financial details in an understandable way.
✨Demonstrate Attention to Detail
The position requires a forensic approach to information gathering. Be ready to discuss instances where your attention to detail made a difference in your work. Highlight any experience you have with financial calculations or assessments.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service abilities. Think about how you would handle difficult situations, such as a client disputing their care charge, and be prepared to articulate your thought process.