At a Glance
- Tasks: Lead communications and support for a housing association, improving policies and engaging with residents.
- Company: Join a small, community-focused housing provider dedicated to supporting independent living for seniors.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in the housing sector.
- Why this job: Make a real difference in the lives of residents while developing your professional skills.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 30000 - 40000 € per year.
King’s Barton Housing Association Limited (KBHA) is a small registered social housing provider with 147 homes (mostly one bedroom) which are occupied by independent persons aged 55 years plus. The properties are located in the Kingswood, Staple Hill and Downend areas. The office opening hours are 9:00 am- 12.30 pm Monday to Friday.
The Communication and Business Support Officer will provide advice and guidance on communications, policy and business support issues to the Housing Manager and the Association and suggest, implement and evaluate improvements.
SPECIFIC RESPONSIBILITIES:- To be the lead person on developing, evaluating, reviewing and monitoring all policies and procedures, in consultation with colleagues including producing reports for the Housing Manager and making recommendations to and seeking approval from the Board of Management.
- To lead on communications for KBHA under the guidance and direction of the Housing Manager.
- To work with the Housing Manager as required in the identification and development of new properties and the redevelopment/upgrading of existing stock, including attending Development Sub Committee meetings as required.
- To lead on the promotion of engagement and communication with residents including devising innovative and appropriate ways to increase participation.
- To collect performance information, including Tenant Satisfaction Measures and identify areas that need improvement alongside the Housing Manager.
- To be the lead officer on dealing with all housing and business complaints liaising with the Housing Manager and taking relevant action as required by KBHA policies and as the Housing Manager/Board deem appropriate.
- To monitor compliance for KBHA with housing and business legislation and regulatory standards, including making recommendations for appropriate action.
- To have a full understanding of and coordinate the smooth running of the services provided by KBHA.
- To monitor alongside Housing Officers, the performance of cleaning/gardening contractors.
- To attend Board Meetings where necessary as determined by the Housing Manager/Board.
- To manage all activities of the Association in the absence of the Housing Manager.
- To liaise with Admin Officer and Finance Officer, to approve invoices for payment and monthly payments, in line with annual budgets.
- To undertake general office management, including fire alarm testing, emergency lighting testing, health and safety and office cover.
- To manage and take part in out of hours telephone monitoring rota.
- Any other duties as required which are commensurate with the position of Communications and Business Support Officer.
To Apply: Please send a copy of your C.V with a covering letter to carly@kingsbarton.co.uk. Please contact Carly Cox on 01179 611171 if you have any questions regarding the role. Website: ww.kingsbarton.co.uk
Communications and Business Support Officer - Kings Barton Housing Association in Bristol employer: BATH & NORTH EAST SOMERSET COUNCIL
King’s Barton Housing Association is an excellent employer that prioritises a supportive work culture and values the contributions of its team members. With a focus on employee growth, the role of Communications and Business Support Officer offers opportunities to lead impactful projects that enhance resident engagement and improve housing services. Located in the vibrant areas of Kingswood, Staple Hill, and Downend, employees benefit from a collaborative environment where their ideas are welcomed and their professional development is nurtured.
Contact Detail:
BATH & NORTH EAST SOMERSET COUNCIL Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Communications and Business Support Officer - Kings Barton Housing Association in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Kings Barton Housing Association. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research KBHA’s current projects and challenges. This shows you’re genuinely interested and ready to contribute right from the get-go.
✨Tip Number 3
Show off your communication skills! Whether it’s in an interview or during networking, be clear and confident. Remember, this role is all about effective communication, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Communications and Business Support Officer - Kings Barton Housing Association in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Communications and Business Support Officer. Highlight relevant experience and skills that align with the job description, especially in communications and policy support.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for KBHA. Mention specific examples from your past that demonstrate your ability to lead on communications and support business operations.
Show Your Passion for Housing:Let us know why you're passionate about working in social housing. Share any experiences or insights you have about engaging with residents and improving their living conditions, as this will resonate well with our mission.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at BATH & NORTH EAST SOMERSET COUNCIL
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with KBHA's mission, values, and the specific responsibilities of the Communications and Business Support Officer. This will help you tailor your answers to show how your skills align with their needs.
✨Showcase Your Communication Skills
As this role heavily involves communication, be prepared to demonstrate your ability to convey information clearly and effectively. Think of examples from your past experiences where you've successfully communicated complex ideas or led initiatives that improved engagement.
✨Prepare for Policy Discussions
Since you'll be leading on developing and reviewing policies, brush up on relevant housing legislation and best practices. Be ready to discuss how you would approach policy development and what improvements you might suggest for KBHA.
✨Engagement Strategies Matter
Think about innovative ways to engage residents and improve tenant satisfaction. Prepare a few ideas to share during the interview, as this will show your proactive approach and understanding of the community's needs.
