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For Companies At a Glance
- Tasks: Join our Front of House team as a Museum Porter, assisting visitors and managing audio guides.
- Company: Be part of Bath & North East Somerset Council, dedicated to enhancing lives through cultural experiences.
- Benefits: Enjoy flexible contract options, full training, and a uniform in a vibrant historical setting.
- Why this job: Create unforgettable memories for visitors while working in a unique and engaging environment.
- Qualifications: Good general education, friendly attitude, and strong communication skills are essential.
- Other info: Fixed term contract until 31st October 2025; starting date is 3rd March 2025.
At Bath & North East Somerset Council we have one overriding purpose – to improve people's lives. This is a Fixed Term Contract until 31st October 2025.
About the Role
We have vacancies at the Roman Baths for seasonal Museum Porters to join our award-winning Front of House team this Summer. The Roman Baths welcomes around 1 million visitors, and we are passionate about providing engaging experiences that bring family and friends together to create memories that will last a lifetime. This is an ideal opportunity to join our team with varying contract options, working in a busy, enjoyable, unique historical environment.
Duties include:
- Collecting and transporting audio guides from the museum exit to the main reception.
- Responding to visitors’ queries, such as helping them with directions.
About You
Applicants must have a good general education, with a high standard of personal presentation, a friendly manner as well as good customer care and communication skills. Experience of manual handling would be an advantage. Full training and a uniform will be provided.
Apply today to join us this Summer! Starting date: Monday 3rd March 2025.
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Angharad Evans, Visitor Experience Assistant Manager, VEM_Manager@bathnes.gov.uk.
Interview date: 27/01/2025
Seasonal Museum Porter employer: Bath & North East Somerset Council
Contact Detail:
Bath & North East Somerset Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Museum Porter
✨Tip Number 1
Familiarise yourself with the Roman Baths and its history. Understanding the significance of the site will not only help you answer visitor queries more effectively but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario where you assist them as if they were visitors. This will help you feel more confident when responding to real queries from guests.
✨Tip Number 3
Make sure to highlight any previous experience in similar roles, especially those involving manual handling or customer interaction. Even if it's informal, sharing these experiences can set you apart from other candidates.
✨Tip Number 4
Reach out to Angharad Evans, the Visitor Experience Assistant Manager, for an informal chat about the role. This shows initiative and gives you a chance to ask questions that could help you tailor your approach during the interview.
We think you need these skills to ace Seasonal Museum Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Seasonal Museum Porter. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Customer Service Skills: Since the role involves interacting with visitors, emphasise your customer care and communication skills in your CV and cover letter. Provide examples of past experiences where you successfully assisted customers or handled queries.
Show Enthusiasm for the Role: Express your passion for working in a historical environment and your eagerness to contribute to creating memorable experiences for visitors. A positive attitude can make a significant difference in your application.
Proofread Your Application: Before submitting, ensure that your CV and cover letter are free from spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bath & North East Somerset Council
✨Show Your Enthusiasm for the Role
Make sure to express your excitement about working at the Roman Baths. Talk about what you love about the museum and how you can contribute to creating memorable experiences for visitors.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've successfully handled customer queries in the past. Highlight your friendly manner and ability to communicate effectively, as these are key traits for a Museum Porter.
✨Dress Appropriately
Since personal presentation is important for this role, ensure you dress smartly for the interview. This will show that you understand the significance of representing the museum well.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you understand more about what it’s like to work at the Roman Baths.
