At a Glance
- Tasks: Provide top-notch admin support and help improve people's lives in your community.
- Company: Join Bath & North East Somerset Council, dedicated to making a positive impact.
- Benefits: Enjoy flexible working, fair pay, and a supportive team environment.
- Other info: Diverse workplace with opportunities for career growth and development.
- Why this job: Be part of a forward-thinking team that values your contributions and skills.
- Qualifications: Good literacy, numeracy, and ICT skills; confident with Microsoft Office.
The predicted salary is between 25185 - 28000 £ per year.
At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.
One West is looking for a well-organised, proactive and customer-focused Business Support Officer to provide high-quality administrative support across our growing professional services business. This is an excellent opportunity to join a supportive and forward-thinking team, helping us deliver responsive, accurate and efficient services to internal colleagues, external clients and partner organisations.
The role will involve a varied range of business administration activity, including:
- Client liaison
- Financial management support
- Inbox monitoring
- Document production
- Data entry
- Maintaining service records
- Supporting meetings and events
- Routine reporting
- Ensuring enquiries are logged, progressed or escalated appropriately
You will play an important part in keeping our services organised, professional and consistent, while contributing to a positive customer experience.
We are looking for someone with a good standard of literacy, numeracy and ICT skills, including confident use of Microsoft Office and business administration systems. You will be able to organise and prioritise a varied workload, work mostly independently, communicate clearly with a wide range of people and handle confidential, personal and commercially sensitive information appropriately.
If you enjoy working in a busy service environment, take pride in accuracy and organisation, and want to support a team that delivers valued services across One West, we will welcome your application.
Interview date: 14/08/2026
No Agencies Please.
Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Business Support Officer in Keynsham employer: Bath and North East Somerset Council
Bath College is an exceptional employer that prioritises the well-being and professional development of its staff. With a generous holiday entitlement, flexible working options, and a commitment to safeguarding, employees enjoy a supportive work culture that fosters growth and work-life balance. The College's location in Bath offers a vibrant community and access to various employee benefits, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Bath and North East Somerset Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Keynsham
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We think you need these skills to ace Business Support Officer in Keynsham
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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Tailor Your Documents for Us:When applying for a full-time role at Bath and North East Somerset Council, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
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How to prepare for a job interview at Bath and North East Somerset Council
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✨Know their business model
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