At a Glance
- Tasks: Welcome and engage visitors, manage entry, sell tickets, and give guided tours.
- Company: Join the award-winning Front of House team at Bath & North East Somerset Council.
- Benefits: Flexible shifts, training provided, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Create memorable experiences for visitors in a unique historical setting.
- Qualifications: Good education, friendly manner, customer care skills, and till operation experience.
The predicted salary is between 18900 - 23100 £ per year.
At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.
We are seeking Team Members to join our award-winning Front of House team. The Roman Baths welcomes around 1 million visitors per year, and we are passionate about providing engaging experiences that bring family and friends together to create memories that will last a lifetime.
This is an ideal opportunity to join our team with varying shift options, working in a busy, enjoyable, unique historical environment.
Duties include:
- Welcoming and engaging with our visitors
- Managing visitor entry
- Selling tickets and guidebooks
- Issuing and collecting audio guides
- Patrolling the site
- Security invigilation
- Giving guided tours
Applicants must have a good general education, with a high standard of personal presentation, a very friendly manner and excellent customer care and communication skills. Experience of operating tills is essential and the ability to speak a foreign language would be an advantage. Experience of working in a visitor attraction or museum would be helpful as would an interest in history. Full training and a uniform will be provided.
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact VE_Manager@bathnes.gov.uk
Interview date: 28/09/2026
No Agencies Please.
Please note: that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.
About Bath and North East Somerset Council. Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
Visitor Experience Host in Bath employer: Bath and North East Somerset Council
Bath & North East Somerset Council is an excellent employer dedicated to improving the lives of its residents. With a strong focus on employee well-being, we offer flexible working arrangements, comprehensive training, and a supportive team environment that fosters personal and professional growth. Join us at the Keynsham Recycling Hub, where you can make a meaningful impact in your community while enjoying a great work/life balance.
Contact Details:
Bath and North East Somerset Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Experience Host in Bath
✨Get to Know the Company Culture
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✨Join Customer Support Communities
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We think you need these skills to ace Visitor Experience Host in Bath
Some tips for your application 🫡
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How to prepare for a job interview at Bath and North East Somerset Council
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In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
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✨Practice Common Scenarios
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