Please note this is not a Bath & North East Somerset Council Vacancy.
About us
Citizens Advice Bath and NE Somerset are an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.
We provide free, independent and confidential advice; whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.
The role
You will play a vital role leading and managing a team and service, with overall responsibility for delivering high-quality outcomes and providing clear, effective leadership. You will oversee a multi-skilled team, ensuring they remain motivated, supported, compliant and efficient in their roles. A key focus of the role is to foster a collaborative and client focused environment, where services are seamless and centred around the needs of those we support.
- Reports to: Chief Executive
- Direct reports: four Supervisors, Community Connector
Application Details
Please visit our website for full role description, person specification and to download an application form: Head of Core Services
Your employment history will be reviewed, but your application will be marked against the person specification so please ensure you provide examples of how you meet each point.
If you have any questions, please email emily.davies@cab-banes.org. Shortlisting will take place after the closing date with interviews expected to take place in person in the week commencing 26th October at our Bath office.
You must be entitled to work in the UK and appointments will be made subject to references. In accordance with Citizens Advice national policy, we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
We value diversity and promote equality and would welcome applications from candidates with disabilities and ethnic minority applicants as these groups are under-represented in our workforce.
Head of Core Services - Citizens Advice BANES in Bath employer: Bath and North East Somerset Council
Bath & North East Somerset Council is an excellent employer dedicated to improving the lives of its residents. With a strong focus on employee well-being, we offer flexible working arrangements, comprehensive training, and a supportive team environment that fosters personal and professional growth. Join us at the Keynsham Recycling Hub, where you can make a meaningful impact in your community while enjoying a great work/life balance.
Contact Details:
Bath and North East Somerset Council Recruitment Team
