Telephone Account Manager – Agricultural Sales in York

BATA Ltd is looking for a confident, commercially minded Telephone Account Manager to join our agricultural sales team at Amotherby. As an established agricultural co-operative serving farming and rural communities, we supply a broad range of products including animal feed, fertiliser, seed and livestock equipment. We're developing a more proactive approach to customer relationships and are looking for someone who enjoys speaking with people, identifying opportunities and delivering excellent customer service. The Role Working closely with our experienced agricultural sales and office teams, you'll be responsible for building relationships with existing customers and identifying opportunities to grow sales across our product range. This is a telephone-based sales position, combining account management, customer service and proactive business development. Key responsibilities include: Proactively contacting existing and previous customers to build long-term relationships. Identifying customer requirements and recommending suitable products and services. Developing sales opportunities across BATA's agricultural product range. Maintaining regular customer contact based on seasonal requirements and purchasing history. Following up enquiries, quotations and potential sales opportunities. Working closely with colleagues across sales, operations and customer service. Maintaining accurate customer records and recording sales activity. About You We're looking for someone who is personable, organised, and confident communicating with customers. You'll ideally have: A confident and professional telephone manner. Strong relationship building and communication skills. A proactive, commercially aware approach. Good organisational skills and attention to detail. Confidence using CRM/ERP systems and maintaining customer records. Experience in agriculture would be beneficial but isn't essential .
We're equally interested in candidates from other sales or customer-facing backgrounds who are keen to learn about the agricultural industry. What We Offer Salary of £30,000 per annum. Permanent, full-time employment, working 5 days over 7. A supportive and experienced team. Clear opportunities for career progression and salary growth as you develop your skills, experience and contribution to the business Product training and ongoing development. The opportunity to develop your commercial sales skills across a varied product portfolio. The chance to play an important role in developing BATA's agricultural sales operation. Working Location & Hours This is an office based position at our Amotherby site, near Malton, North Yorkshire. The role involves working 5 days out of 7, on a rota that may include weekends.
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