At a Glance
- Tasks: Service, maintain, and install heating appliances while ensuring excellent customer service.
- Company: Join BATA, a long-standing agricultural cooperative with a strong community focus.
- Benefits: Competitive salary, fully equipped van, employee discounts, and pension scheme.
- Other info: Enjoy company events and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real difference in rural communities.
- Qualifications: Experience with OFT101, CCN1, CENWAT; LPG experience is a plus.
The predicted salary is between 40000 - 40000 £ per year.
Work Location: Main Street, Amotherby, Malton YO17 6TA
Monday to Friday, plus overtime when required, inclusive of a 1 hour unpaid lunch break, 40 hours per week, with occasional cover required outside these hours depending on business needs.
Driving Licence Required: Full UK driving licence.
About us: BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York. Today we are still an agricultural supply cooperative with 4,000 share members. We offer a wide range of products, including bulk and bagged animal feeds, pet foods, heating oil, LPG, timber, fencing, horse rugs, seeds or fertiliser, to name just a few.
Job Purpose: Our Heating engineers service a wide range of customers across the North and East of Yorkshire, based from our Amotherby head office. You will be tasked with the service, maintenance and installation of boilers and similar appliances. With most of our customers being in rural areas, oil and LPG experience are therefore desirable. BATA has a fuel and LPG business selling in excess of 50 million litres per year. As a result of this, we have a requirement for our engineers to assist in the installation of tanks and associated equipment for both oil and LPG.
Job Tasks - Heating Services Engineer:
- Process improvements and customer liaison.
- Monitoring common faults or errors with the products.
- Warranty claims and resolving any installation problems.
- Service appliances.
- All associated documentation to be completed with care and ensure that it is completed correctly.
- Assist with Oil Tank and Boiler installations.
- Keeping Company vehicles clean and tidy (inside and out).
- Responsible for dealing with customers ensuring excellent customer service at all times.
- As skill levels increase, be involved on a rota basis with Stand By / On Call cover over the weekend and early evenings.
- Responsible for attending training as required.
- Perform any tasks agreed by the Fuel Manager outside the usual day to day responsibilities.
- Adherence to safe working practices and Health and Safety instructions.
- To check with the Technical Manager for what action(s) are required for any feed safety incidents.
In addition to the above, the post holder may be expected to carry out other duties and projects as required by BATA as and when necessary.
Ideally you will have the following qualifications and experience: OFT101, CCN1, CENWAT. Experience with LPG would be an advantage.
Salary: Up to £40,000 per annum
Benefits:
- Fully equipped van
- Free onsite parking
- Employee discount
- Cycle to work scheme
- Company pension
- Company events
Want to make an application? Make sure your CV is up to date, then read the following job specs carefully before applying. If you think you have the skills and experience we are looking for, we would love to hear from you!
Services Engineer in York employer: BATA
BATA is an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Located in the picturesque North Yorkshire, employees benefit from a range of perks including a fully equipped van, free onsite parking, and a company pension scheme, all while contributing to a cooperative that has been serving the community since 1894. With opportunities for training and development, BATA is committed to fostering a rewarding environment for its Heating Services Engineers.
StudySmarter Expert Advice🤫
We think this is how you could land Services Engineer in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the heating services industry. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you have any relevant experience or certifications, make sure to highlight them during interviews. We want to see how you can bring value to our team at BATA.
✨Tip Number 3
Be proactive! Don’t just wait for job offers to come to you. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! Brush up on common heating service issues and solutions. Being ready to discuss these in an interview will demonstrate your expertise and commitment to customer service.
We think you need these skills to ace Services Engineer in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is up to date and tailored to the Heating Services Engineer role. Highlight relevant experience, especially with oil and LPG, and any qualifications like OFT101 or CCN1 that match what we're looking for.
Show Off Your Skills:In your application, don’t just list your skills—show us how you've used them! Whether it’s servicing appliances or dealing with customers, give us examples that demonstrate your expertise and commitment to excellent service.
Follow the Job Specs:Read the job specs carefully before applying. Make sure you understand the tasks and responsibilities involved, and reflect that understanding in your application. We want to see that you know what the role entails!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BATA
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heating systems, especially oil and LPG. Familiarise yourself with common faults and installation processes, as you'll likely be asked about these during the interview.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you've handled customer queries or complaints in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would approach service and maintenance tasks, and be ready to explain your thought process clearly.
✨Demonstrate Your Team Spirit
BATA values teamwork, so be sure to share examples of how you've worked effectively within a team. Discuss any experiences where collaboration led to successful outcomes, especially in high-pressure situations.
