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- Tasks: Deliver top-notch customer service and manage stock in a vibrant store environment.
- Company: Join BATA, a long-standing agricultural cooperative with a community focus.
- Benefits: Enjoy free parking, employee discounts, pension plans, and performance bonuses.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Be part of a friendly team and make a difference in customer experiences.
- Qualifications: Retail experience preferred; a passion for agriculture is a bonus.
The predicted salary is between 28800 - 43200 £ per year.
Work Location: Helmsley, York, YO62 5EZ
Hours: 40 hours per week, 5 days over the 7 day period
Store Opening hours: 6 am to 10 pm
Job type: Full Time, permanent
About us
BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York. Today we are still an agricultural supply cooperative with 4,000 share members. We offer a wide range of products, including bulk and bagged animal feeds, pet foods, heating oil, LPG, timber, fencing, horse rugs, seeds or fertiliser, to name just a few.
About the role
We are looking for an enthusiastic and motivated Forecourt Operative - Garage Store Assistant to join our team at Helmsley. In this role you will be responsible for all aspects of customer service, product knowledge, stock handling, product display and merchandising along with all the associated administrative procedures and cash reconciliation. We are looking for someone with high standards and confident interpersonal skills, who will deliver excellent customer service. Preferably applicants would have previous experience within retail. An interest or background in agriculture would be advantageous.
Key Responsibilities:
- Responsible for dealing with customers, ensuring excellent customer service at all times in line with Company standards.
- Responsible for encouraging sales wherever possible and processing orders.
- Responsible for completion of all necessary paperwork and carrying out basic administration.
- Stock implementation / stock rotation / stock control.
- Cash control and cash reconciliation.
- Responsible for store housekeeping to the highest standards.
Benefits:
- Free onsite parking
- Employee discount
- Company sick pay
- Company pension
- Company events
- Performance related annual bonus
If you think you have the skills and experience we are looking for, we would love to hear from you!
Locations
Store Assistant in York, Yorkshire employer: BATA
Contact Detail:
BATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in York, Yorkshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BATA and its history. Understanding their values and products will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so head over to our site and submit your details. It’s the best way to ensure we get your info quickly!
We think you need these skills to ace Store Assistant in York, Yorkshire
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and the role shine through. We want to see that you're excited about joining our team at BATA and contributing to our community.
Tailor Your Experience: Make sure to highlight any previous retail experience you have, especially if it relates to customer service or agriculture. We love seeing how your background aligns with what we're looking for in a Forecourt Operative.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at BATA
✨Know Your Products
Familiarise yourself with the range of products BATA offers, especially those related to agriculture. Being able to discuss specific items like animal feeds or pet foods will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this role heavily relies on interpersonal skills.
✨Understand the Role
Read through the job description carefully and understand the key responsibilities. Be ready to discuss how your previous experience aligns with tasks like stock control, cash reconciliation, and maintaining store standards.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.