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- Tasks: Deliver top-notch customer service and manage stock in a vibrant store environment.
- Company: Join BATA, a long-standing agricultural cooperative with a community focus.
- Benefits: Enjoy free parking, employee discounts, sick pay, pension, and performance bonuses.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be part of a friendly team and make a difference in customer experiences.
- Qualifications: Retail experience preferred; a passion for agriculture is a bonus.
The predicted salary is between 24000 - 36000 £ per year.
Work Location: Helmsley, York, YO62 5EZ
Hours: 40 hours per week, 5 days over the 7 day period
Store Opening hours: 6 am to 10 pm
Job type: Full Time, permanent
About us
BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York. Today we are still an agricultural supply cooperative with 4,000 share members. We offer a wide range of products, including bulk and bagged animal feeds, pet foods, heating oil, LPG, timber, fencing, horse rugs, seeds or fertiliser, to name just a few.
About the role
We are looking for an enthusiastic and motivated Forecourt Operative - Garage Store Assistant to join our team at Helmsley. In this role you will be responsible for all aspects of customer service, product knowledge, stock handling, product display and merchandising along with all the associated administrative procedures and cash reconciliation. We are looking for someone with high standards and confident interpersonal skills, who will deliver excellent customer service. Preferably applicants would have previous experience within retail. An interest or background in agriculture would be advantageous.
Key Responsibilities:
- Responsible for dealing with customers, ensuring excellent customer service at all times in line with Company standards.
- Responsible for encouraging sales wherever possible and processing orders.
- Responsible for completion of all necessary paperwork and carrying out basic administration.
- Stock implementation / stock rotation / stock control.
- Cash control and cash reconciliation.
- Responsible for store housekeeping to the highest standards.
Benefits:
- Free onsite parking
- Employee discount
- Company sick pay
- Company pension
- Company events
- Performance related annual bonus
If you think you have the skills and experience we are looking for as a Forecourt Operative / Garage Store Assistant, we would love to hear from you!
Store Assistant employer: BATA
Contact Detail:
BATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BATA and its history. Understanding their values and products will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about dealing with customers, think of examples from your past experiences where you provided excellent service. Be ready to share these stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you’re serious about the role and respect the company.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our site. It’s the best way to ensure we get your details quickly and efficiently.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and the role shine through. We want to see that you're excited about joining our team and contributing to our high standards.
Tailor Your Experience: Make sure to highlight any previous retail experience or relevant skills in your application. If you have a background in agriculture, don’t forget to mention it! We love seeing how your past experiences can benefit us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BATA
✨Know Your Products
Familiarise yourself with the range of products BATA offers, especially those related to agriculture. Being able to discuss specific items like animal feeds or pet foods will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond for a customer, as this role heavily relies on delivering top-notch service.
✨Demonstrate Team Spirit
BATA values teamwork, so be ready to talk about how you've worked effectively in a team before. Share stories that highlight your ability to collaborate and support your colleagues, especially in a retail environment.
✨Be Ready for Practical Questions
Expect questions about stock handling and cash reconciliation. Brush up on basic retail operations and think through how you would manage stock control and ensure accuracy in cash handling during your shift.