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- Tasks: Deliver top-notch customer service and manage stock in a vibrant store environment.
- Company: Join BATA, a long-standing agricultural cooperative with a community focus.
- Benefits: Enjoy free parking, employee discounts, sick pay, pension, and performance bonuses.
- Why this job: Be part of a friendly team and make a difference in customer experiences.
- Qualifications: Retail experience preferred; a passion for agriculture is a plus.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Work Location: Helmsley, York, YO62 5EZ
Hours: 40 hours per week, 5 days over the 7 day period
Store Opening hours: 6 am to 10 pm
Job type: Full Time, permanent
About us
BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York. Today we are still an agricultural supply cooperative with 4,000 share members. We offer a wide range of products, including bulk and bagged animal feeds, pet foods, heating oil, LPG, timber, fencing, horse rugs, seeds or fertiliser, to name just a few.
About the role
We are looking for an enthusiastic and motivated Forecourt Operative - Garage Store Assistant to join our team at Helmsley. In this role you will be responsible for all aspects of customer service, product knowledge, stock handling, product display and merchandising along with all the associated administrative procedures and cash reconciliation. We are looking for someone with high standards and confident interpersonal skills, who will deliver excellent customer service. Preferably applicants would have previous experience within retail. An interest or background in agriculture would be advantageous.
Key Responsibilities
- Responsible for dealing with customers, ensuring excellent customer service at all times in line with Company standards.
- Responsible for encouraging sales wherever possible and processing orders.
- Responsible for completion of all necessary paperwork and carrying out basic administration.
- Stock implementation / stock rotation / stock control.
- Cash control and cash reconciliation.
- Responsible for store housekeeping to the highest standards.
Benefits
- Free onsite parking
- Employee discount
- Company sick pay
- Company pension
- Company events
- Performance related annual bonus
If you think you have the skills and experience we are looking for as a Forecourt Operative / Garage Store Assistant, we would love to hear from you!
Store Assistant in Middlesbrough employer: BATA
Contact Detail:
BATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Middlesbrough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BATA. Understand their values and what they offer. This will help you connect with the team and show that you're genuinely interested in being part of their cooperative.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering excellent customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and professional. It shows that you respect the opportunity and are serious about joining our team at Helmsley.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in our minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Forecourt Operative role!
We think you need these skills to ace Store Assistant in Middlesbrough
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and the role shine through. We want to see that you're excited about joining our team at BATA and contributing to our high standards.
Highlight Relevant Experience: If you've got previous retail experience or a background in agriculture, make sure to mention it! We love seeing how your skills can benefit us, so don’t hold back on showcasing what you bring to the table.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Forecourt Operative role. Remember, we’re looking for someone who can handle paperwork and administration efficiently!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at BATA
✨Know Your Products
Familiarise yourself with the range of products BATA offers, especially those related to agriculture. Being able to discuss specific items like animal feeds or pet foods will show your genuine interest and help you connect with the interviewers.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your commitment to high standards in customer care.
✨Show Enthusiasm
Express your enthusiasm for the role and the company during the interview. Let them know why you want to work as a Forecourt Operative and how you can contribute to their team. A positive attitude can make a big difference!
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about the position.
