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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage stock effectively.
- Company: Join BATA, a long-standing agricultural cooperative with a community spirit.
- Benefits: Enjoy free parking, employee discounts, and a performance bonus.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Be part of a team that values high standards and customer satisfaction.
- Qualifications: Retail experience preferred; agriculture interest is a plus.
The predicted salary is between 10 - 12 £ per hour.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Work Location: Gate Helmsley, York, YO41 1NF
Hours: 24 hours a week, 3 shifts over 7 days
Job type: Part Time, Permanent
Benefits:
- Free onsite parking
- Employee discount
- Company pension
- Company events
- Performance related annual bonus
About us:
BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York. Today we are still an agricultural supply cooperative with 4,000 share members. We offer a wide range of products, including bulk and bagged animal feeds, pet foods, heating oil, LPG, timber, fencing, horse rugs, seeds, or fertiliser, to name just a few.
About the role:
We are looking for an enthusiastic and motivated Forecourt Operative to join our team at Gate Helmsley. In this role you will be responsible for all aspects of customer service, product knowledge, stock handling, product display and merchandising along with all the associated administrative procedures and cash reconciliation. We are looking for someone with high standards and confident interpersonal skills, who will deliver excellent customer service. Preferably applicants would have previous experience within retail. An interest or background in agriculture would be advantageous.
Key Responsibilities of Forecourt Operative:
- Responsible for dealing with customers, ensuring excellent customer service at all times in line with Company standards.
- Responsible for encouraging sales wherever possible and processing orders.
- Responsible for completion of all necessary paperwork and carrying out basic administration.
- Stock implementation / stock rotation / stock control.
- Cash control and cash reconciliation.
- Responsible for store housekeeping to the highest standards.
If you think you have the skills and experience we are looking for as a Forecourt Operative, we would love to hear from you!
Forecourt Operative - Gate Helmsley in Middlesbrough employer: BATA
Contact Detail:
BATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forecourt Operative - Gate Helmsley in Middlesbrough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BATA Ltd. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their cooperative.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. It shows that you take the opportunity seriously and are ready to represent BATA Ltd with high standards.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining the BATA team.
We think you need these skills to ace Forecourt Operative - Gate Helmsley in Middlesbrough
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and agriculture shine through. We want to see that you're excited about the role and ready to bring your A-game to our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or customer service. We love seeing how your background aligns with what we're looking for in a Forecourt Operative.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff—just show us what you've got!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at BATA
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with the types of products BATA offers, especially if you have a background in agriculture. This will show that you're genuinely interested and ready to engage with customers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to meet the high standards expected at BATA.
✨Be Ready for Practical Questions
Expect questions about stock handling and cash reconciliation. Brush up on basic retail operations and be prepared to discuss how you would manage stock control and ensure accuracy in cash handling. This shows you're ready for the responsibilities of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or company events. This not only shows your enthusiasm but also helps you gauge if BATA is the right fit for you.