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- Tasks: Service, maintain, and install heating appliances while ensuring excellent customer service.
- Company: Join BATA, a long-standing agricultural cooperative with a strong community focus.
- Benefits: Competitive salary, fully equipped van, employee discounts, and pension scheme.
- Other info: Dynamic team environment with opportunities for training and career growth.
- Why this job: Make a real difference in rural communities while developing your engineering skills.
- Qualifications: OFT101, CCN1, CENWAT certifications preferred; LPG experience is a plus.
The predicted salary is between 40000 - 40000 £ per year.
Work Location: Main Street, Amotherby, Malton YO17 6TA
Monday to Friday, plus overtime when required, inclusive of a 1 hour unpaid lunch break, 40 hours per week, with occasional cover required outside these hours depending on business needs.
Driving Licence Required: Full UK driving licence.
About us: BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York. Today we are still an agricultural supply cooperative with 4,000 share members. We offer a wide range of products, including bulk and bagged animal feeds, pet foods, heating oil, LPG, timber, fencing, horse rugs, seeds or fertiliser, to name just a few.
Job Purpose: Our Heating engineers service a wide range of customers across the North and East of Yorkshire, based from our Amotherby head office. You will be tasked with the service, maintenance and installation of boilers and similar appliances. With most of our customers being in rural areas, oil and LPG experience are therefore desirable.
BATA has a fuel and LPG business selling in excess of 50 million litres per year. As a result of this, we have a requirement for our engineers to assist in the installation of tanks and associated equipment for both oil and LPG.
Job Tasks - Heating Services Engineer:
- Process improvements and customer liaison.
- Monitoring common faults or errors with the products.
- Warranty claims and resolving any installation problems.
- Service appliances.
- All associated documentation to be completed with care and ensure that it is completed correctly.
- Assist with Oil Tank and Boiler installations.
- Keeping Company vehicles clean and tidy (inside and out).
- Responsible for dealing with customers ensuring excellent customer service at all times.
- As skill levels increase, be involved on a rota basis with Stand By / On Call cover over the weekend and early evenings.
- Responsible for attending training as required.
- Perform any tasks agreed by the Fuel Manager outside the usual day to day responsibilities.
- Adherence to safe working practices and Health and Safety instructions.
- To check with the Technical Manager for what action(s) are required for any feed safety incidents.
- In addition to the above, the post holder may be expected to carry out other duties and projects as required by BATA as and when necessary.
Ideally you will have the following qualifications and experience:
- OFT101, CCN1, CENWAT
- Experience with LPG would be an advantage.
Salary: Up to £40,000 per annum
Benefits:
- Fully equipped van
- Free onsite parking
- Employee discount
- Cycle to work scheme
- Company pension
- Company events
If you think you have the skills and experience we are looking for as a Heating Services Engineer, we would love to hear from you!
Services Engineer in Humber employer: BATA
Contact Detail:
BATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Engineer in Humber
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching BATA and understanding their services. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their team.
✨Tip Number 3
Practice your technical skills! Since you’ll be dealing with heating systems, brush up on your knowledge of boilers, oil, and LPG. Being able to discuss these topics confidently will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BATA team.
We think you need these skills to ace Services Engineer in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Heating Services Engineer role. Highlight any relevant experience with boilers, oil, and LPG systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Qualifications: Don’t forget to mention your qualifications like OFT101 and CCN1. If you have experience with LPG, make sure to highlight that too! We’re keen on seeing how your background fits with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BATA
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heating systems, especially oil and LPG. Familiarise yourself with common faults and maintenance practices, as well as the specific qualifications like OFT101 and CCN1 that are mentioned in the job description.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you've provided excellent customer service in the past. Think of examples where you resolved issues or improved customer satisfaction, as this will show you're a great fit for their team.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you'd handle a specific installation problem or a customer complaint. Practise articulating your thought process clearly and confidently, as this will demonstrate your problem-solving skills.
✨Understand the Company Culture
Do a bit of research on BATA and their values. Knowing about their history as a farmers' cooperative and their commitment to customer service can help you align your answers with what they value. This shows genuine interest and helps you stand out as a candidate.