At a Glance
- Tasks: Lead a vibrant pub, drive operations, and create unforgettable experiences for guests.
- Company: Join an award-winning pub group known for its lively atmosphere and community spirit.
- Benefits: Competitive salary, bonus opportunities, exclusive discounts, and 28 days holiday.
- Why this job: Be the face of the venue, inspire your team, and make a real impact.
- Qualifications: 2+ years GM experience in high-volume bars and stellar leadership skills.
- Other info: Fast-track career growth and a fun, family-like culture await you.
The predicted salary is between 40000 - 60000 ÂŁ per year.
Are you a magnetic GM who leads with personality, charisma, and a splash of swagger? You love the buzz of high-volume bars, modern British pubs, live sport, and turning up the party. If that sounds like you, you're the Superstar we want to meet.
What's in it for you:
- Competitive salary plus a juicy bonus
- Fastâtrack career growth with real promotion opportunities
- Exclusive staff discounts across our pubs, bars, and restaurants
- Real ownership: make smart decisions, lead fearlessly, drive success
- Regular team trips, incentives, and a warm, familyâlike culture
- 28 days holiday, free meals on shift, and topâtier wellbeing support (EAP)
- Generous referral scheme (up to ÂŁ1,000 per hire)
- Birthday day off on us, cycleâtoâwork, enhanced family pay, and more
Your mission as GM:
- Own your venue: run operations with autonomy and accountability
- Create memoriesâyouâre the face of the business and the magic maker
- Drive smart, commercial decisions that boost the bottom line while wowing guests
- Lead, train, and inspire a team delivering outstanding service every shift
- Be a community ambassador: raise the venue's profile and forge local partnerships
- Innovate with events and experiences that delight guests and energize your crew
What we're looking for:
- Heartâonâyourâsleeve leadership: bold, calm under pressure, egoâfree
- Minimum 2 years' GM experience in highâvolume bars or sports bar venues
- Highâvolume, lateânight venue experience is a must!
- Stellar communication and organizational skills; handsâon and approachable
- Superb customer and floor service instincts
- Entrepreneurial sparkâcreative, proactive, growthâminded
- Passion for people: mentoring, developing talent, and having fun
Why Urban Pubs and Bars?
Awardâwinning and Sunday Times Top 100 companies to work for. Each site has its own personalityâshaped by you, our GM. Weâre growing, which means bigger opportunities for you. Itâs not where you start; itâs where you go.
Ready to be the face, create the magic, and lead the momentum? Letâs chat, arrange a tour and feel what you could be part of.
General Manager in London employer: Bat & Ball
Contact Detail:
Bat & Ball Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land General Manager in London
â¨Tip Number 1
Get to know the venue before your interview! Pop in for a drink, chat with the staff, and soak up the atmosphere. This will not only give you insights into their vibe but also show them you're genuinely interested.
â¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider info and might even put in a good word for you. Plus, itâs a great way to learn about the company culture.
â¨Tip Number 3
Prepare to showcase your leadership style. Think of examples where you've turned a tough situation around or inspired your team. We want to see that heart-on-your-sleeve approach in action!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace General Manager in London
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donât be afraid to inject a bit of charisma and swagger into your words. Remember, weâre looking for someone who can lead with heart and charm.
Tailor Your Application: Make sure to tailor your application to the role of General Manager. Highlight your experience in high-volume bars and sports venues, and share specific examples of how you've driven success in past roles. We love seeing how youâve made an impact!
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this exciting opportunity. Plus, it gives you a chance to explore more about our culture and what we stand for.
How to prepare for a job interview at Bat & Ball
â¨Show Your Charisma
As a General Manager, your personality is key! Make sure to showcase your charisma during the interview. Be engaging and enthusiastic about the role, and donât shy away from sharing personal anecdotes that highlight your leadership style and how you create memorable experiences for guests.
â¨Know the Venue Inside Out
Do your homework on the pub or bar youâre interviewing for. Familiarise yourself with their menu, events, and community involvement. This shows youâre genuinely interested and ready to take ownership of the venue. Bring ideas on how you could enhance their offerings or engage with the local community.
â¨Demonstrate Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Discuss specific situations where youâve inspired your team, resolved conflicts, or improved service standards. This will illustrate your hands-on approach and ability to mentor and develop talent.
â¨Be Ready to Talk Numbers
As a GM, driving commercial success is crucial. Be prepared to discuss how youâve made smart, data-driven decisions in previous roles that positively impacted the bottom line. Whether itâs through innovative events or operational efficiencies, show that you can think like an entrepreneur and boost profitability.