General Manager in London

General Manager in London

London Full-Time 40000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant pub, drive operations, and create unforgettable experiences for guests.
  • Company: Join an award-winning pub group known for its lively atmosphere and community spirit.
  • Benefits: Competitive salary, bonus opportunities, exclusive discounts, and 28 days holiday.
  • Why this job: Be the face of the venue, inspire your team, and make a real impact.
  • Qualifications: 2+ years GM experience in high-volume bars and stellar leadership skills.
  • Other info: Fast-track career growth and a fun, family-like culture await you.

The predicted salary is between 40000 - 60000 ÂŁ per year.

Are you a magnetic GM who leads with personality, charisma, and a splash of swagger? You love the buzz of high-volume bars, modern British pubs, live sport, and turning up the party. If that sounds like you, you're the Superstar we want to meet.

What's in it for you:

  • Competitive salary plus a juicy bonus
  • Fast‐track career growth with real promotion opportunities
  • Exclusive staff discounts across our pubs, bars, and restaurants
  • Real ownership: make smart decisions, lead fearlessly, drive success
  • Regular team trips, incentives, and a warm, family‐like culture
  • 28 days holiday, free meals on shift, and top‐tier wellbeing support (EAP)
  • Generous referral scheme (up to ÂŁ1,000 per hire)
  • Birthday day off on us, cycle‐to‐work, enhanced family pay, and more

Your mission as GM:

  • Own your venue: run operations with autonomy and accountability
  • Create memories—you’re the face of the business and the magic maker
  • Drive smart, commercial decisions that boost the bottom line while wowing guests
  • Lead, train, and inspire a team delivering outstanding service every shift
  • Be a community ambassador: raise the venue's profile and forge local partnerships
  • Innovate with events and experiences that delight guests and energize your crew

What we're looking for:

  • Heart‐on‐your‐sleeve leadership: bold, calm under pressure, ego‐free
  • Minimum 2 years' GM experience in high‐volume bars or sports bar venues
  • High‐volume, late‐night venue experience is a must!
  • Stellar communication and organizational skills; hands‐on and approachable
  • Superb customer and floor service instincts
  • Entrepreneurial spark—creative, proactive, growth‐minded
  • Passion for people: mentoring, developing talent, and having fun

Why Urban Pubs and Bars?

Award‐winning and Sunday Times Top 100 companies to work for. Each site has its own personality—shaped by you, our GM. We’re growing, which means bigger opportunities for you. It’s not where you start; it’s where you go.

Ready to be the face, create the magic, and lead the momentum? Let’s chat, arrange a tour and feel what you could be part of.

General Manager in London employer: Bat & Ball

Urban Pubs and Bars is an award-winning company that offers a vibrant work culture where your personality and leadership can truly shine. With competitive salaries, fast-track career growth, and a family-like atmosphere, you'll enjoy real ownership of your venue while creating unforgettable experiences for guests. Join us in London, where every day brings new opportunities to innovate, inspire, and lead a passionate team in a high-energy environment.
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Contact Detail:

Bat & Ball Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in London

✨Tip Number 1

Get to know the venue before your interview! Pop in for a drink, chat with the staff, and soak up the atmosphere. This will not only give you insights into their vibe but also show them you're genuinely interested.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider info and might even put in a good word for you. Plus, it’s a great way to learn about the company culture.

✨Tip Number 3

Prepare to showcase your leadership style. Think of examples where you've turned a tough situation around or inspired your team. We want to see that heart-on-your-sleeve approach in action!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.

We think you need these skills to ace General Manager in London

Leadership
Charisma
High-Volume Bar Management
Operational Autonomy
Customer Service
Team Training and Development
Communication Skills
Organisational Skills
Event Planning
Community Engagement
Entrepreneurial Mindset
Problem-Solving
Creativity
Proactivity

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma and swagger into your words. Remember, we’re looking for someone who can lead with heart and charm.

Tailor Your Application: Make sure to tailor your application to the role of General Manager. Highlight your experience in high-volume bars and sports venues, and share specific examples of how you've driven success in past roles. We love seeing how you’ve made an impact!

Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate a well-structured application that gets straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it gives you a chance to explore more about our culture and what we stand for.

How to prepare for a job interview at Bat & Ball

✨Show Your Charisma

As a General Manager, your personality is key! Make sure to showcase your charisma during the interview. Be engaging and enthusiastic about the role, and don’t shy away from sharing personal anecdotes that highlight your leadership style and how you create memorable experiences for guests.

✨Know the Venue Inside Out

Do your homework on the pub or bar you’re interviewing for. Familiarise yourself with their menu, events, and community involvement. This shows you’re genuinely interested and ready to take ownership of the venue. Bring ideas on how you could enhance their offerings or engage with the local community.

✨Demonstrate Your Leadership Skills

Prepare examples of how you've successfully led teams in high-pressure environments. Discuss specific situations where you’ve inspired your team, resolved conflicts, or improved service standards. This will illustrate your hands-on approach and ability to mentor and develop talent.

✨Be Ready to Talk Numbers

As a GM, driving commercial success is crucial. Be prepared to discuss how you’ve made smart, data-driven decisions in previous roles that positively impacted the bottom line. Whether it’s through innovative events or operational efficiencies, show that you can think like an entrepreneur and boost profitability.

General Manager in London
Bat & Ball
Location: London
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  • General Manager in London

    London
    Full-Time
    40000 - 60000 ÂŁ / year (est.)
  • B

    Bat & Ball

    50-100
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