At a Glance
- Tasks: Lead a dynamic team in a high-energy sports venue, ensuring exceptional guest experiences.
- Company: Bat & Ball Covent Garden, where sport and hospitality collide.
- Benefits: Competitive salary up to £50,000, bonus scheme, and career development opportunities.
- Other info: Experience a unique role where no two shifts are the same.
- Why this job: Join a vibrant atmosphere and make every game unforgettable for guests.
- Qualifications: 3+ years in management within fast-paced hospitality and a passion for sports.
The predicted salary is between 33975 - 41525 £ per year.
ARE YOU SPORTS MAD? DO YOU THRIVE IN A HIGH-ENERGY VENUE? We’re looking for an ambitious, experienced and seriously passionate Manager to join the team at Bat & Ball Covent Garden. This is not your typical bar management role. Bat & Ball is a high-energy competitive socialising venue where sport, great hospitality, entertainment and unforgettable experiences come together.
We need a manager who can thrive in a fast-paced, high-capacity environment, lead from the front and help us deliver exceptional experiences for our guests — whether they’re here for the big game, competitive socialising, drinks with friends or a night of sport-fuelled fun.
THE ROLE
As Manager, you’ll be a key part of the leadership team, working closely with the General Manager to drive the venue forward. You’ll take ownership of day-to-day operations, lead and develop a large team, maintain exceptional service standards and make sure every shift runs like clockwork — even when the venue is absolutely flying. You’ll be commercially minded, operationally strong and, most importantly, a natural leader who loves being around people and sport.
WHAT WE’RE LOOKING FOR
- 3+ years’ management experience within a high-capacity competitive socialising venue, sports bar, late-night venue or similarly fast-paced hospitality environment.
- Proven experience managing large teams and high-volume operations.
- A genuine passion for sport — you should be the person who knows what’s happening across the sporting calendar and gets excited about the big fixtures.
- Strong leadership skills and the ability to motivate, coach and develop a diverse team.
- Excellent commercial awareness, with experience driving sales, controlling costs and delivering against KPIs.
- The confidence to take charge during busy services and make decisions under pressure.
- A hands-on approach — you’re not afraid to get stuck in wherever you’re needed.
- A passion for hospitality and creating memorable guest experiences.
- Energy, personality and the ability to bring people with you.
WHAT YOU’LL BE RESPONSIBLE FOR
- Supporting the General Manager in the overall running of the venue.
- Leading from the front during busy services and major sporting events.
- Managing, coaching and developing the management and wider venue team.
- Driving sales, profitability and commercial performance.
- Maintaining outstanding standards across service, operations, health & safety and guest experience.
- Helping create an atmosphere that keeps guests coming back.
- Planning and executing major sporting events and peak trading periods.
- Managing rotas, labour and operational costs effectively.
- Building a strong team culture where people are motivated to perform.
- Acting as the senior leader on shift when required.
WHY BAT & BALL?
Because we don't just put sport on a screen — we make it an experience. If you love the buzz of a packed venue, thrive when the big games are on, know how to lead a team and want to be part of a venue where competitive socialising meets serious hospitality, this could be your next move.
The package:
- Up to £50,000 per year
- Bonus scheme
- A high-energy, sport-focused working environment
- The opportunity to develop and progress within a growing hospitality business
- A role where no two shifts are the same
Supervisor in London employer: Bat and Ball Covent Garden
Join our vibrant team as a Front of House Team Member, where you'll be part of a supportive and fun-loving environment that celebrates individuality and community spirit. With competitive pay, extensive training and development opportunities, and a strong focus on career progression, we ensure that our employees thrive both personally and professionally. Enjoy perks like team trips, discounts across our venues, and a fantastic work culture that makes every day rewarding.
Contact Details:
Bat and Ball Covent Garden Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bat and Ball Covent Garden. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bat and Ball Covent Garden
Don't be shy about reaching out to Bat and Ball Covent Garden directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bat and Ball Covent Garden and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bat and Ball Covent Garden
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
