Assistant General Manager in London

Assistant General Manager in London

London Full-Time 30000 - 40000 £ / year (est.) On-site
Bat and Ball Covent Garden

At a Glance

  • Tasks: Support the General Manager in running a vibrant pub and leading a dynamic team.
  • Company: Join an award-winning pub, bar, and restaurant group with a fun atmosphere.
  • Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
  • Other info: Enjoy annual trips abroad and a supportive team culture.
  • Why this job: Make strategic decisions and grow your career in a people-focused environment.
  • Qualifications: Minimum 2 years management experience and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive operations-led business.

The Bat and Ball Covent-Garden is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. It’s the best place in Westfield to book a party with a twist. Guaranteed to make your event one to remember.

The Role

As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we are looking for:

Assistant General Manager in London employer: Bat and Ball Covent Garden

Urban Pubs, Bars and Restaurants is an exceptional employer that prioritises a vibrant work culture and employee development. As a Deputy General Manager at The Bat and Ball Covent-Garden, you will enjoy competitive salaries, bonuses, and numerous opportunities for career progression within a dynamic and expanding group. With a focus on training, mentorship, and a fun atmosphere, this role offers the chance to make a significant impact while enjoying perks like discounts across venues and annual team trips abroad.

Bat and Ball Covent Garden

Contact Details:

Bat and Ball Covent Garden Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant General Manager in London

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bat and Ball Covent Garden. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Bat and Ball Covent Garden

Don't be shy about reaching out to Bat and Ball Covent Garden directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant General Manager in London

Commercial Acumen
Team Training and Development
Customer Service Skills
Organisational Skills
Communication Skills
Pressure Management
Entrepreneurial Flair

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bat and Ball Covent Garden and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Bat and Ball Covent Garden

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!