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- Tasks: Support the General Manager in running a vibrant pub and restaurant.
- Company: Join an award-winning pub, bar, and restaurant group in London.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive work environment.
- Why this job: Be part of a fun, people-focused team with great career growth.
- Qualifications: Minimum 2 years management experience and strong communication skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. The Bat and Ball Covent-Garden is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. It’s the best place in Westfield to book a party with a twist. Guaranteed to make your event one to remember.
The Role
As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- “Wear your heart on your sleeve”, take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You’re not precious. We leave our egos at the door and help get stuff done
- Must have minimum 2 years’ experience as a manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Strong all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flair
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What's in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme where you can earn up to ÂŁ1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
Assistant General Manager employer: Bat and Ball Covent Garden
Contact Detail:
Bat and Ball Covent Garden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend events, join local hospitality groups, and don’t be shy to chat with people at your favourite pubs and restaurants. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your charisma shine through. Remember, they’re looking for someone who can fit into their vibrant culture, so be yourself and show them why you’d be a great addition to the team.
✨Tip Number 3
Prepare for the unexpected! In the hospitality world, things can get a bit wild. Be ready to discuss how you handle pressure and keep your cool in tough situations. Share stories that highlight your problem-solving skills and ability to lead a team under stress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma and flair into your words. Remember, we’re looking for someone who can bring energy to our team!
Tailor Your Application: Make sure to tailor your application to the role of Deputy General Manager. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and achievements.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at Bat and Ball Covent Garden
✨Know the Venue Inside Out
Before your interview, make sure you know all about The Bat and Ball Covent-Garden. Familiarise yourself with their menu, events, and what makes them stand out in the pub and restaurant scene. This shows genuine interest and helps you connect your experience to their unique offerings.
✨Showcase Your Leadership Style
As a Deputy General Manager, you'll be leading a team. Be ready to discuss your management style and how you've successfully trained and developed staff in the past. Share specific examples that highlight your ability to nurture talent and maintain high standards.
✨Demonstrate Commercial Acumen
Prepare to talk about your understanding of financials and customer satisfaction metrics. Think of examples where you've made strategic decisions that positively impacted the business. This will show that you can run the venue as if it were your own.
✨Emphasise Your People Skills
This role is all about people! Be prepared to discuss how you build relationships with both customers and staff. Share stories that illustrate your approachability and how you handle pressure while keeping the atmosphere fun and engaging.