Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist the sales team with property administration and customer service.
- Company: Join a dynamic independent estate agency in Surrey Quays.
- Benefits: Enjoy 28 days holiday, competitive salary, and a supportive work environment.
- Why this job: Gain valuable experience in property sales while exceeding customer expectations.
- Qualifications: Previous property administration experience and strong communication skills are essential.
- Other info: Work Monday to Friday with flexible hours and a friendly team.
The predicted salary is between 25000 - 30000 £ per year.
Our independent client is looking for an experienced Branch Secretary to join their independent Estate agency based in Surrey Quays SE16. The role will be assisting the sales team in all aspects of Property administration and legislation. The successful candidate will be responsible for assisting property sales team. Therefore, they must be able to manage their own workload, keep on top of any issues and prioritise all administration jobs as necessary must also have an excellent level of customer service skills. Responsibilities include but will not be limited to: * Have the ability to demonstrate a track record of all aspects of Sales administration * Be fully conversant with current regulation/ legislation and processes surrounding Property Sales * Striving to achieve and exceed deadlines * Liaising with all members of the sales team * Striving to exceed customer expectations. * Handling complaints and providing solutions * Maintaining policies and procedures in accordance with company policies * Ensuring compliance * Completing window cards, Memorandum of Sales and general administrative communications * Processing Photos and floor plans * Keeping up to date with all social media marketing The Successful Applicant will need to possess the following skills: * Previous experience in Property administration is essential for this role as the successful individual will be responsible for assisting the Sales team for all residential property sales administration * Experience in dealing with all aspects of Property administration * It is highly desirable that candidates have intermediate computer literacy. WORD, EXCELL and Estate agency CRM systems * Experience of Property sales software packages would be useful. * Professional qualifications would be an advantage but not a necessity * Be able to manage their own workload * Excellent communication skills The hours will be: Monday to Friday 9.00am – 6.00pm Fridays 9.00am – 5.00pm Salary range will be: between £25,000pa to £30,000pa depending on experience. 28 days holiday pa including bank holidays. If this role is of interest to you and you feel you have the necessary experience, please submit your most up to date CV and contact details to Kelly and Steve at Bastow Irwin Recruitment Ltd. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful
Branch Secretary employer: Bastow Irwin Recruitment Ltd
Contact Detail:
Bastow Irwin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Secretary
✨Tip Number 1
Familiarize yourself with the latest property legislation and regulations. This knowledge will not only help you in the role but also impress the hiring team during your discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled complaints or exceeded client expectations in previous roles. This will demonstrate your ability to thrive in a customer-focused environment.
✨Tip Number 3
Highlight your experience with property administration software and CRM systems. Being able to discuss specific tools you've used will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you prioritize tasks and manage your workload effectively. Providing concrete examples will show that you can handle the demands of the role.
We think you need these skills to ace Branch Secretary
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in property administration. Detail specific tasks you have handled that align with the responsibilities listed in the job description.
Showcase Customer Service Skills: Since excellent customer service skills are crucial for this role, provide examples of how you've successfully managed customer interactions and resolved complaints in past positions.
Demonstrate Knowledge of Legislation: Mention your familiarity with current regulations and legislation surrounding property sales. This will show that you are well-prepared to handle the administrative aspects of the role.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are most relevant to the Branch Secretary position. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Bastow Irwin Recruitment Ltd
✨Show Your Sales Administration Experience
Be prepared to discuss your previous experience in property administration. Highlight specific examples where you successfully managed sales administration tasks and how you contributed to the sales team's success.
✨Demonstrate Knowledge of Regulations
Familiarize yourself with current property sales regulations and legislation. During the interview, confidently discuss how you stay updated on these changes and how they impact your work.
✨Emphasize Customer Service Skills
Since excellent customer service is crucial for this role, be ready to share examples of how you've handled customer complaints and provided effective solutions in the past.
✨Prepare for Team Collaboration Questions
Expect questions about how you liaise with team members. Prepare to discuss your communication style and how you prioritize tasks while working collaboratively with others.
