At a Glance
- Tasks: Coordinate maintenance for a portfolio of properties and manage workload effectively.
- Company: Established independent estate agency with a busy and supportive environment.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work culture.
- Other info: Fast-paced role with opportunities to exceed targets and enhance customer satisfaction.
- Why this job: Join a thriving team and make a real difference in property management.
- Qualifications: 1 year of experience in property management and strong computer skills.
The predicted salary is between 30000 - 40000 £ per year.
Our well-established multi-office independent estate agency and property management company based in Romford RM2, are looking for an experienced Maintenance Coordinator to join their busy department. The successful applicant will be responsible for the maintenance coordination of a portfolio of properties; therefore, they must be able to manage their own workload, keep on top of any issues and prioritise jobs as necessary.
Responsibilities include but are not limited to:
- Overseeing a portfolio of properties
- Maintenance coordination
- Demonstrating a track record of managing rental properties
- Abiding by regulation/legislation and processes surrounding property management
- Striving to exceed individual targets and standards
- Taking inbound phone calls
- Striving to exceed customer expectations
- Handling complaints and providing solutions
- Maintaining policies and procedures in accordance with company policies
- Ensuring compliance
- Dealing with landlords, tenants and contractors
- Property management administration
The successful applicant will need to possess the following skills:
- Must have 1 year’s experience as a Property Manager/administrator
- Intermediate computer literacy
- Experience of lettings/property management software packages
Maintenance Coordinator employer: Bastow Irwin Recruitment Limited
Join our dynamic team at a well-established independent estate agency and property management company in Romford, where we prioritise employee growth and development. We offer a supportive work culture that values collaboration and innovation, alongside competitive benefits and opportunities for career advancement within the thriving property sector. As a Maintenance Coordinator, you will play a vital role in ensuring exceptional service delivery while enjoying a fulfilling and rewarding work environment.
Contact Details:
Bastow Irwin Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Coordinator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for a Maintenance Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for maintenance coordinators and practice your answers. Highlight your experience with managing properties and how you've handled complaints or prioritised tasks in the past.
✨Tip Number 3
Show off your tech skills! Make sure you're familiar with lettings/property management software packages. If you can demonstrate your computer literacy during interviews, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes get your application noticed faster. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Maintenance Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property management and maintenance coordination. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Maintenance Coordinator role. Share specific examples of how you've managed properties and exceeded customer expectations in the past.
Showcase Your Problem-Solving Skills:In property management, things can get tricky. We love candidates who can demonstrate their ability to handle complaints and provide solutions. Include a brief story in your application that shows how you tackled a challenging situation successfully.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bastow Irwin Recruitment Limited
✨Know Your Stuff
Make sure you brush up on property management regulations and processes. Familiarise yourself with the specific software packages mentioned in the job description, as being able to discuss your experience with them will show that you're ready to hit the ground running.
✨Showcase Your Experience
Prepare examples from your past roles where you've successfully managed maintenance issues or coordinated with landlords and tenants. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Prioritisation is Key
Since the role involves managing a portfolio of properties, be ready to discuss how you prioritise tasks. Think of scenarios where you had to juggle multiple responsibilities and how you ensured everything was handled efficiently.
✨Customer Service Matters
This role requires exceeding customer expectations, so be prepared to talk about how you've handled complaints or difficult situations in the past. Highlight your problem-solving skills and your ability to maintain a positive relationship with clients.
