Lee, SE12 £38,000-40,000 Basic + Commission £42,000 OTE + Car Allowance
An established, successful and independent multi-office estate agency and property management company is looking for an experienced Head of Property Management to join its busy Property Management Department.
This is an excellent opportunity for an experienced Senior Property Manager who is ready to take the next step in their career and lead a small team while continuing to manage their own portfolio.
The Role
The successful candidate will be responsible for managing their own portfolio of rental properties, while overseeing and supporting a small team of Property Managers.
You will be expected to manage your workload effectively, delegate tasks appropriately, prioritise urgent issues and ensure that the department consistently delivers a high level of service.
Key Responsibilities
- Oversee and support the work of a small team of Property Managers.
- Manage your own portfolio of rental properties.
- Attend and cover property management meetings when required.
- Coordinate maintenance issues and repairs.
- Build and maintain strong working relationships with contractors and suppliers.
- Introduce and implement new procedures to improve departmental efficiency.
- Ensure all property management activities comply with current legislation and regulations.
- Maintain company policies and procedures.
- Handle complaints professionally and provide effective solutions.
- Support the wider Property Management team when required.
- Maintain high customer service standards and strive to exceed client expectations.
- Meet and exceed individual and departmental targets.
- Identify and refer cross-departmental business opportunities to maximise company revenue.
- Ensure all property management processes are completed accurately and efficiently.
The Successful Candidate
The ideal candidate will have strong residential property management experience and proven leadership abilities.
Essential Requirements
- Minimum 3 years' Property Management experience.
- Minimum 1 years' experience managing and leading a team of Property Managers.
- Proven track record of successfully managing a residential rental portfolio.
- Strong knowledge of current APT legislation, regulations and property management processes.
- Experience dealing with Section Notices and associated procedures.
- Experience coordinating maintenance and working with contractors.
- Excellent organisational and time-management skills.
- Ability to manage your own workload while effectively delegating to others.
- Strong communication and customer service skills.
- Ability to handle complaints and resolve issues professionally.
- Intermediate computer literacy.
- Experience using property management software, particularly ALTO and CFP.
- A full, valid UK driving licence is essential.
Desirable
- ARLA / MARLA accreditation would be a strong advantage.
- Experience implementing new processes and improving departmental procedures.
Working Hours
Monday to Friday: 9:00am - 6:00pm
Salary
£38,000-£40,000 basic salary + commission
£42,000 OTE + Car Allowance
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Head of Property Management employer: Bastow Irwin Recruitment Limited
Join our independent estate agency in Laindon, where we pride ourselves on fostering a supportive and dynamic work culture. As a Sales Progressor, you'll benefit from flexible working hours, opportunities for professional development, and a commitment to exceeding client expectations. Our team values collaboration and innovation, making it an excellent environment for those looking to grow their careers in property sales.
Contact Details:
Bastow Irwin Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Property Management
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Bastow Irwin Recruitment Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Bastow Irwin Recruitment Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Bastow Irwin Recruitment Limited's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head of Property Management role at Bastow Irwin Recruitment Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Bastow Irwin Recruitment Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Bastow Irwin Recruitment Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Bastow Irwin Recruitment Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Bastow Irwin Recruitment Limited.
