At a Glance
- Tasks: Assist customers, maximise sales, and manage warehouse duties in a dynamic trade environment.
- Company: Join Bassetts, a leading trade merchant with a people-first approach.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Other info: Enjoy excellent career growth opportunities and a vibrant workplace culture.
- Why this job: Build relationships, develop skills, and grow your career in a supportive team.
- Qualifications: Customer service skills and a proactive attitude are essential.
The predicted salary is between 25000 - 32000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap - including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Trade Counter Assistant based in Dungannon, you'll be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse which will involve manual handling heavy stock i.e. toilets, sinks, boilers
Trade Counter Assistant TLNT1_NI employer: Bassetts
At Bassetts, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Dungannon, where our employees are valued and encouraged to grow. With competitive salaries, generous benefits, and a focus on health and wellbeing, we empower our Trade Counter Assistants to thrive while building meaningful careers through our award-winning Wolseley Talent Guild. Join us and experience a workplace that prioritises both personal and professional development, alongside a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant TLNT1_NI
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently, especially when discussing how you can assist customers and handle their needs effectively.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've built strong relationships with customers in the past. Highlighting your proactive approach to customer service will make you stand out as a candidate who fits right into the Bassetts culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Trade Counter Assistant TLNT1_NI
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Trade Counter Assistant role. Highlight relevant experience and skills that match what we’re looking for, like customer service and product knowledge. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Bassetts
✨Know Your Products
Familiarise yourself with the products Bassetts offers, especially those related to plumbing and heating. Being able to discuss specific items like toilets, sinks, and boilers will show your enthusiasm and understanding of the role.
✨Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Think about times when you’ve gone above and beyond to meet their needs, as this is crucial for a Trade Counter Assistant.
✨Demonstrate Team Spirit
Bassetts values teamwork, so be ready to share experiences where you collaborated effectively with colleagues. Highlight how you contribute to a positive work environment and support your team.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the Wolseley Talent Guild. This shows your genuine interest in growing with the company and understanding their values.
