At a Glance
- Tasks: Assist customers, maximise sales, and manage warehouse duties in a dynamic environment.
- Company: Join Bassetts, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent growth opportunities and a supportive team.
- Why this job: Build your career while helping customers and developing valuable skills.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 24000 - 36000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap - including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Sales Assistant based in Clady, you will be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
- Scheduling customer deliveries
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm and Friday 07.30am - 4.00pm.
And here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience of dealing with customer sales on a face to face basis
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Sales Assistant employer: Bassetts
At Bassetts, we are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. Located in Dungannon, we offer competitive salaries, generous benefits, and ample opportunities for career development through our Wolseley Talent Guild. Our commitment to employee wellbeing is evident in our health initiatives and flexible working arrangements, making us an excellent employer for those seeking a rewarding career in the trade sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and boost your confidence when discussing your customer service experience.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm shine through. They want to see that you’re not just a fit for the role, but also a great addition to the team culture at Bassetts.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have, especially in customer service or sales. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you're a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Just click the Apply button and follow the steps – we can’t wait to hear from you!
How to prepare for a job interview at Bassetts
✨Know the Company Inside Out
Before your interview, take some time to research Bassetts and the Wolseley Group. Understand their values, products, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided exceptional customer service or resolved issues. Highlighting these skills will demonstrate that you're ready to engage positively with customers.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. While Bassetts may have a casual work environment, looking polished and professional will convey that you take the opportunity seriously and respect the interview process.
