At a Glance
- Tasks: Supervise branch operations and support staff while serving customers with expert advice.
- Company: Join Bassetts, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous pension, and health perks.
- Other info: Access to wellness programmes and discounts to enhance your lifestyle.
- Why this job: Develop your skills and build a rewarding career in a supportive environment.
- Qualifications: Experience in customer service and team leadership is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap - including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Supervisor based in Enniskillen, Fermanagh you'll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch.
- Supervise and support branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers.
Branch Supervisor TLNT1_NI employer: Bassetts
Bassetts, part of the Wolseley Group, is an exceptional employer that prioritises the growth and wellbeing of its employees in Enniskillen, Fermanagh. With a strong focus on career development through the award-winning Wolseley Talent Guild, competitive salaries, and a comprehensive benefits package including generous annual leave, pension schemes, and health initiatives, Bassetts fosters a supportive and rewarding work culture that values both staff and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Bassetts. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Bassetts and understanding their values. Think about how your experience aligns with their mission of putting people and customers first. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your customer service skills! As a Branch Supervisor, you'll be serving customers on the trade counter. Role-play common scenarios with friends or family to boost your confidence and show off your product knowledge during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bassetts team and ready to take the next step in your career.
We think you need these skills to ace Branch Supervisor TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Branch Supervisor role. Highlight any relevant experience in supervising staff or working in a trade environment, as this will show us you’re a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you want to join Bassetts and how your background aligns with our values. Be genuine and let your personality come through!
Showcase Your Customer Service Skills:Since you'll be serving customers on the trade counter, make sure to highlight any previous customer service experience. We love candidates who can build rapport and provide excellent advice!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bassetts
✨Know the Company Inside Out
Before your interview, take some time to research Bassetts and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll be expected to lead and support staff. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready for the responsibilities of the role.
✨Prepare for Customer Interaction Scenarios
Since the role involves serving customers and providing product knowledge, think about how you would handle various customer scenarios. Be ready to discuss how you would build rapport with customers and provide excellent service, as this is key to the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the branch. This shows that you’re engaged and thinking about how you can contribute to the team.
